Lack of Direction Harming Culture - Sr. Director Newrez Employee Review

2.0
Jan 11, 2023
Recommend
CEO approval
Business Outlook

Pros

- Trying to advance their technology - Generally, very good relationships between employees. - Managers very approachable

Cons

NewRez/ Caliber is still in process of merging 3 companies with 3 very different cultures and there is no clear direction at all for the future of the company. That's outside of recent massive layoffs, with messaging after each layoff that "this is it" only to be followed quickly by another round. Management seems to be throwing whatever against the wall in terms of direction, which is gutting morale and running talent out of the organization. The recent turn in the mortgage market made the problems worse. The benefits are pretty bad to the point that we had applicants decline offers because the extra cost of the benefits would offset any salary increase. Last, there is a wide discrepancy in pay between similar roles in the company depending on which company you were hired into.

Explore other reviews about Newrez

5.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

I get to work remotely. They have a good retirement plan/401K. I work autonomously with very little oversight, meaning there's no micromanaging. They are great with holidays and time off. Very inclusive and socially aware. Those are two reasons I've remained employed by them.

Cons

The salary is lower than preferred. I've worked two years with zero pay increase because "no pay increases for remoter employees". The health insurance is lacking and not fantastic, but I'm not sure that's really a con since nearly every health insurance plan in America is lacking.

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Newrez Response
6d
Thank you for sharing your feedback. We're glad to hear you value the time off and inclusive culture. We also appreciate your perspective on compensation and benefits. Feedback like yours helps us continue to evaluate and improve the employee experience.
2.0
Jul 1, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Great work/life balance - Awesome coworkers - Lots of opportunities to try new things and be innovative

Cons

- Senior leadership does not value remote workers and doesn't get to know them/engage with them - Frequently lays off remote employees, regardless of performance, achievements, or job role, sometimes without offering options to move or relocate. They also on occasion use underhanded tactics to pressure remote employees to leave so they don't have to pay out severance. Lastly, unless required by your state's law, they never pay out your remaining time off - If you start underpaid, you will remain underpaid even after promotions - Job performance does not impact yearly bonuses/increases. Pay doesn't keep up with inflation

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Newrez Response
6d
Thank you for sharing your experience. Your feedback matters, and we’ll make sure it’s reviewed by our team as we continue working to improve. We appreciate you taking the time to let us know your thoughts.
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