The Coppell, TX Branch middle-level management loses all site of the corporate vision and has no regards for work-life balance. The supervisor on the floor has several bad apples in the group. It is a true liability to allow a person to be promoted to a person Supervisor role with no experience and no management training. Not only is it a liability to the company, but it also has a negative effect on the people who work under the leadership. There are floor Supervisors who are guilty of overt ageism. Long-term workers with a lot of operational department knowledge are not promoted due to not belonging to the right social group. Also, note that these Supervisor level teams are unable to assist their team members with simple tasks, such as ensuring that all of their team members have completed their timesheets correctly. Able to request all of the earned commission and bonus that have been submitted for payout. With the company's acquisitions and onboarding of new portfolios, no adjustments are made to the pay metric for employees' commissions. Shellpoint retention rate of talented individuals is very high. Little to no value is given to fresh new talent; they all have to go through the same floor and click try
out a tiny group of judgmental seniors on the floor.
