Worst job I ever had. - Experience Designer Newrez Employee Review

1.0
Aug 22, 2024
Recommend
CEO approval
Business Outlook

Pros

They have a strong focus on capitalism, which may appeal to those who prioritize that economic approach.

Cons

During an acquisition, I was temporarily hired and was initially assured a permanent role by upper management due to a purported "need for UX and CX." Before the acquisition was finalized, I had what felt like a "mini-interview," during which they expressed enthusiasm for my portfolio, even stating they were "fascinated" by it. However, once the merger was completed, they laid off over 170 employees, claiming it was the final round of layoffs. Despite these assurances, I was soon connected with the only other experience designer in the company, which operates under a large umbrella of businesses. My role quickly devolved into tasks that were largely graphic design in nature—resizing photos and creating wallpaper designs—rather than the UX/UI work I was initially hired to perform. No proper workflow or pipeline was ever established for me, and there was a complete lack of communication regarding my official duties. Essentially, I was given busy work with no clear direction or purpose. After nearly two months of silence, I was suddenly called into a meeting with HR alongside 70+ colleagues, only to be informed of yet another round of layoffs. I was issued a 60-day WARN notice, with my final day set for next Monday. However, they revoked my system access a week prior, effectively isolating me from the company before my employment officially ends. To add insult to injury, I discovered that the "Experience Designer" role was reposted on LinkedIn, with the location specified as either New York or Pennsylvania. This strongly suggests that my termination may have been motivated by their reluctance to maintain an office presence in Colorado, as they are a company that prioritizes on-site work. This experience has left me deeply disillusioned, and I would strongly advise against working at NewRez LLC. The lack of professionalism and the unethical treatment I experienced is not something I would wish upon anyone.

avatar
Newrez Response
1y
Thank you for your feedback. We take your concerns seriously and are committed to continuous improvement. We will ensure that your comments are communicated to our internal team for further consideration. We appreciate you taking the time to share your thoughts with us.

Explore other reviews about Newrez

5.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

I get to work remotely. They have a good retirement plan/401K. I work autonomously with very little oversight, meaning there's no micromanaging. They are great with holidays and time off. Very inclusive and socially aware. Those are two reasons I've remained employed by them.

Cons

The salary is lower than preferred. I've worked two years with zero pay increase because "no pay increases for remoter employees". The health insurance is lacking and not fantastic, but I'm not sure that's really a con since nearly every health insurance plan in America is lacking.

avatar
Newrez Response
5d
Thank you for sharing your feedback. We're glad to hear you value the time off and inclusive culture. We also appreciate your perspective on compensation and benefits. Feedback like yours helps us continue to evaluate and improve the employee experience.
2.0
Jul 1, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Great work/life balance - Awesome coworkers - Lots of opportunities to try new things and be innovative

Cons

- Senior leadership does not value remote workers and doesn't get to know them/engage with them - Frequently lays off remote employees, regardless of performance, achievements, or job role, sometimes without offering options to move or relocate. They also on occasion use underhanded tactics to pressure remote employees to leave so they don't have to pay out severance. Lastly, unless required by your state's law, they never pay out your remaining time off - If you start underpaid, you will remain underpaid even after promotions - Job performance does not impact yearly bonuses/increases. Pay doesn't keep up with inflation

avatar
Newrez Response
6d
Thank you for sharing your experience. Your feedback matters, and we’ll make sure it’s reviewed by our team as we continue working to improve. We appreciate you taking the time to let us know your thoughts.
See reviews by: Helpful|Rating|Date|All