Avoid at all cost - Mortgage Operations Specialist Newrez Employee Review

1.0
Sep 29, 2024
Recommend
CEO approval
Business Outlook

Pros

Nothing positive to say here.

Cons

The initial job description does not match the actual work at all. The "training", if you can call it that, was three days instead of three weeks, horrible, complicated loan process that is still yet to be properly explained, soul crushing/soulless work environment, performance sheet is visible to all employees in your department, greatly increasing stress and anxiety, and low pay.

avatar
Newrez Response
1y
Thank you for your feedback. We take your concerns seriously and are committed to continuing to improve. We will make sure that your comments are communicated to our internal team for further review. We appreciate you taking the time to share your thoughts with us.

Explore other reviews about Newrez

5.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong leadership and consistent strive towards growth and success

Cons

None at this current time

avatar
Newrez Response
2mo
Thanks for the positive feedback! We’re so happy to hear that you’re having a great experience with us. Your support means a lot and helps us keep moving in the right direction. We appreciate you taking the time to share your thoughts!
2.0
Jul 1, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Great work/life balance - Awesome coworkers - Lots of opportunities to try new things and be innovative

Cons

- Senior leadership does not value remote workers and doesn't get to know them/engage with them - Frequently lays off remote employees, regardless of performance, achievements, or job role, sometimes without offering options to move or relocate. They also on occasion use underhanded tactics to pressure remote employees to leave so they don't have to pay out severance. Lastly, unless required by your state's law, they never pay out your remaining time off - If you start underpaid, you will remain underpaid even after promotions - Job performance does not impact yearly bonuses/increases. Pay doesn't keep up with inflation

avatar
Newrez Response
1w
Thank you for sharing your experience. Your feedback matters, and we’ll make sure it’s reviewed by our team as we continue working to improve. We appreciate you taking the time to let us know your thoughts.
See reviews by: Helpful|Rating|Date|All