A company who listens and responds - Team Lead Underwriting Newrez Employee Review

5.0
Nov 20, 2024
Recommend
CEO approval
Business Outlook

Pros

Easy and quick access to management, when needed to resolve issues. Management team who is responsive. Excellent training, tools and resources. Opportunities for advancement. Hands down the best mortgage processing system I have ever worked on with over 30 years spent working in this industry. Peer to peer and management/employee recognition through Motivosity is excellent. Promotes a workplace that is cultural focused and rooted in community. Veteran focused for both lending and hiring. Common sense UW Management and leadership. Maintains and services their mortgage customers giving loan officers have the opportunity to retain lifelong clients and clients less concern of their loan being sold.

Cons

I don't have specific cons to list. I've never worked for a perfect employer in the mortgage business. All have strengths and weakness. I find that Newrez management listens to staff about any areas felt to be a weakness and puts plans in place to improve any that may come up.

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Newrez Response
1y
Thank you so much for sharing your thoughts with us! We’re always looking for ways to improve, so we’ll definitely pass along your feedback to our internal team. We appreciate you taking the time to let us know about your great experience!

Explore other reviews about Newrez

5.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

I get to work remotely. They have a good retirement plan/401K. I work autonomously with very little oversight, meaning there's no micromanaging. They are great with holidays and time off. Very inclusive and socially aware. Those are two reasons I've remained employed by them.

Cons

The salary is lower than preferred. I've worked two years with zero pay increase because "no pay increases for remoter employees". The health insurance is lacking and not fantastic, but I'm not sure that's really a con since nearly every health insurance plan in America is lacking.

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Newrez Response
1w
Thank you for sharing your feedback. We're glad to hear you value the time off and inclusive culture. We also appreciate your perspective on compensation and benefits. Feedback like yours helps us continue to evaluate and improve the employee experience.
2.0
Jul 1, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Great work/life balance - Awesome coworkers - Lots of opportunities to try new things and be innovative

Cons

- Senior leadership does not value remote workers and doesn't get to know them/engage with them - Frequently lays off remote employees, regardless of performance, achievements, or job role, sometimes without offering options to move or relocate. They also on occasion use underhanded tactics to pressure remote employees to leave so they don't have to pay out severance. Lastly, unless required by your state's law, they never pay out your remaining time off - If you start underpaid, you will remain underpaid even after promotions - Job performance does not impact yearly bonuses/increases. Pay doesn't keep up with inflation

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Newrez Response
1w
Thank you for sharing your experience. Your feedback matters, and we’ll make sure it’s reviewed by our team as we continue working to improve. We appreciate you taking the time to let us know your thoughts.
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