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Nextech Systems

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Fast-paced and stressful, and burnout is a real possibility. - Software Developer Nextech Systems Employee Review

2.0
Feb 18, 2014
Recommend
CEO approval
Business Outlook

Pros

Pros: You will learn a lot, but the core product is based on older technology (C++ and MFC). Chances are that you won’t be cultivating a lot of cutting edge skills. The development manager is a smart and nice guy, and he’s tolerant of failure. The dress code is very casual. The software developers are all very talented. Expect bonuses twice a year. Some staying after work to get projects done, but the hours are usually 8:30 – 6 pm. The Tampa office building overlooks the water, so it’s a great view. The pay is decent. You are given a certain amount of freedom when it comes to exploring new tools and discovering new ways of making features work. You are given freedom to try new tools and install new software on your PC. Since plastic surgery is growing in popularity, and because of incentives for medical practices to manage their businesses electronically, business should be good for NexTech in the foreseeable future.

Cons

Cons: The biggest con: for the most part, the culture is unfriendly and people are stressed. There is virtually no small talk or socializing. In fact, I have actually witnessed management yelling at employees in the office, in front of everyone. You are given an employee review twice a year. Here, you are asked to rate your performance and think about what you could be doing better. Management really likes to assign numbers to employees (for example, how many items developers fix, how many items are returned, how many calls support takes, average waiting time per call, number of calls sent to voicemail, etc.). The employee agreement specifies that you can’t work for a competitor (read: work in a similar industry) for at least two years after you quit. As a developer, you’re asked to do a lot: IT support, answer questions about the product, perform data conversions, research new technologies, etc. As a result, the job can be stressful at times. Bonuses are vested for one year, so you have to pay those back if you quit. When you do quit, management conducts an exit interview where they try to convince you (read: pressure you) to stay. You run a gauntlet of talks: the development manager, HR, VP, etc. Software developers seem to be treated a lot better than customer service representatives. They primarily recruit from college fairs, so the workforce is primarily young. Not a lot of older people here. It's common for software developers to put in unpaid overtime, as working from home is encouraged with a wink and a nod. As far as training goes, you will be expected to learn new technologies on your own. The CEO has a bit of a temper, but he rarely deals with the rank-and-file. Also, there’s a certain amount of nepotism in the company, so be prepared for that.

Explore other reviews about Nextech Systems

5.0
Dec 11, 2025
Recommend
CEO approval
Business Outlook

Pros

Amazing culture throughout the org. Benefits are amazing and HR actually listens to the employees and try to make changes.

Cons

Healthcare cost has increased year over year but company is trying to level that out by making some larger changes.

3.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Work-from-home flexibility. Consistent work hours. Reliable and consistent pay. Nice people

Cons

Employees are expected to be available on the phone almost constantly, leaving very little time to properly work on and resolve cases. Call evaluations are heavily focused on following a script and saying specific words. Missing a scripted phrase can negatively impact performance reviews and raises, even when the customer receives excellent service. Job expectations can feel unrealistic. Although the role involves troubleshooting and resolving issues rather than functioning as a traditional call center, employees are expected to answer every call, follow a strict script, document notes in real time, and effectively troubleshoot complex issues all at once. Training could be significantly improved. The onboarding process lacked sufficient preparation, making it difficult to feel confident in the role. Ongoing support is inconsistent. When questions are asked in team chats, it often takes multiple attempts or direct outreach to individuals before receiving a response.

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