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Nextech Systems

Is this your company?

What you need to know - Anonymous Nextech Systems Employee Review

3.0
Sep 26, 2015
Recommend
CEO approval
Business Outlook

Pros

I worked for nextech for 3 years. When I left the company it was on the up. At the time they added many C-suite positions for addtional structure that have never been there before and an entire HR department which was much needed. The company started off small and grew exponentially and thus the structure to grow was not there until recently. When I left, what they were putting in place was everything that I thought needed to happen to grow. There is definately room for growth but you have to show that you are interested and show that you work hard. Basically don't expect something to happen to you just because you are a body in the crowd of many.

Cons

Culture. There is a disconnect between upper management and lower management as far as feasibility to meet goals. Some employees became overly negative effecting the mood of the employees around them thus hurting the team as a whole. Either straighten them up or ship them out.

Explore other reviews about Nextech Systems

5.0
Dec 11, 2025
Recommend
CEO approval
Business Outlook

Pros

Amazing culture throughout the org. Benefits are amazing and HR actually listens to the employees and try to make changes.

Cons

Healthcare cost has increased year over year but company is trying to level that out by making some larger changes.

3.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Work-from-home flexibility. Consistent work hours. Reliable and consistent pay. Nice people

Cons

Employees are expected to be available on the phone almost constantly, leaving very little time to properly work on and resolve cases. Call evaluations are heavily focused on following a script and saying specific words. Missing a scripted phrase can negatively impact performance reviews and raises, even when the customer receives excellent service. Job expectations can feel unrealistic. Although the role involves troubleshooting and resolving issues rather than functioning as a traditional call center, employees are expected to answer every call, follow a strict script, document notes in real time, and effectively troubleshoot complex issues all at once. Training could be significantly improved. The onboarding process lacked sufficient preparation, making it difficult to feel confident in the role. Ongoing support is inconsistent. When questions are asked in team chats, it often takes multiple attempts or direct outreach to individuals before receiving a response.

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