employer cover photo
employer logo
employer logo

Nextech Systems

Is this your company?

A Thriving Culture, Exceptional Leadership, and Endless Growth Opportunities - Director, Sales Nextech Systems Employee Review

5.0
Mar 27, 2025
Recommend
CEO approval
Business Outlook

Pros

Working at Nextech has been an incredibly rewarding experience. The culture here is second to none — collaborative, supportive, and full of passionate people who truly care about making a difference. Every day, I’m surrounded by teammates who inspire me to be my best, and it’s clear that leadership is deeply invested in our growth and success. Speaking of leadership, our CEO, Rusty Frantz, is as good as it gets. His vision, dedication, and ability to rally the team around a common goal are nothing short of inspiring. The executive team he’s assembled is world-class, and our CRO is operating at the top of his game. Under their guidance, Nextech’s trajectory has never looked brighter. The company’s commitment to innovation and investment in our product is evident, making it an exciting time to be part of the journey. Opportunities for personal and professional growth are abundant, and it’s refreshing to work for a company that values both its people and its mission. If you’re looking for a dynamic environment where you can grow your career, contribute to meaningful work, and be part of a winning team, Nextech is the place to be. The future here is incredibly bright, and I’m grateful to be a part of it!

Cons

While we face strong competition from specialty-specific companies, Nextech’s multi-specialty approach is a significant strength. It allows us to serve a broad range of practices while still providing specialized product, implementation, and support teams tailored to meet the unique needs of each specialty. The challenge of competing against niche players pushes us to continuously innovate and enhance our offerings — and we rise to the occasion.

Explore other reviews about Nextech Systems

5.0
Dec 11, 2025
Recommend
CEO approval
Business Outlook

Pros

Amazing culture throughout the org. Benefits are amazing and HR actually listens to the employees and try to make changes.

Cons

Healthcare cost has increased year over year but company is trying to level that out by making some larger changes.

3.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Work-from-home flexibility. Consistent work hours. Reliable and consistent pay. Nice people

Cons

Employees are expected to be available on the phone almost constantly, leaving very little time to properly work on and resolve cases. Call evaluations are heavily focused on following a script and saying specific words. Missing a scripted phrase can negatively impact performance reviews and raises, even when the customer receives excellent service. Job expectations can feel unrealistic. Although the role involves troubleshooting and resolving issues rather than functioning as a traditional call center, employees are expected to answer every call, follow a strict script, document notes in real time, and effectively troubleshoot complex issues all at once. Training could be significantly improved. The onboarding process lacked sufficient preparation, making it difficult to feel confident in the role. Ongoing support is inconsistent. When questions are asked in team chats, it often takes multiple attempts or direct outreach to individuals before receiving a response.

See reviews by: Helpful|Rating|Date|All