Would avoid at all costs - Account Executive Nextiva Employee Review

1.0
Mar 17, 2026
Recommend
CEO approval
Business Outlook

Pros

You have a job, so that is nice.

Cons

Leadership feels disconnected from the realities of the sales floor, with unclear direction and lack of a cohesive strategy. There is minimal lead flow or support, placing the majority of pipeline generation entirely on reps. There are also concerns around ethics, with leadership at times misrepresenting capabilities or setting inaccurate expectations during the sales process, which can create challenges with customer trust and long-term relationships. The market is highly saturated, making it difficult to differentiate the product and forcing a heavy reliance on push-style selling. There is also a noticeable gap between expectations of “top performance” and the actual level of execution across teams, with inconsistent hiring, enablement, and accountability. Overall, the environment lacks the structure, support, and alignment needed for sustained success.

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Nextiva Response
3mo
Thank you for taking the time to share your experience. We’re sorry to hear that your time with us didn’t meet expectations, and we appreciate your feedback on leadership, support, and alignment. We will share this feedback with our leadership team as we continue to work to improve.

Explore other reviews about Nextiva

5.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing People, Great Leadership, Innovative Projects, lots of learning and training, supportive

Cons

Nothing I can think of

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Nextiva Response
3w
This made us smile. We're lucky to have you on the team! It's awesome to hear you're surrounded by great people, supportive leaders, and plenty of opportunities to learn. Keep building amazing, Nextie!
1.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Some people are nice to work with

Cons

Culture of personality, not competency or meritocracy. Prepare for hysteria-inducing layers of upper management inadequacy and to be fired during a personal crisis as a karmic reward for loyalty to their unethical ways of operating - they have a pattern of firing people during health crises, family death, and other traumatic periods of their life to some of their most competent and capable employees. Do yourself a favor and google “Nextiva lawsuits” for just a peek into some of their standard operating procedures - and that’s just a small peek behind the curtain. Working here felt like a stain on my reputation and moral compass. They make asks of their employees that put them in compromising legal situations and management hides behind them when Goldman Sachs looks for fresh blood to let. They have a bleak moral compass and ineptitude in business strategy to boot - wouldn’t recommend joining this “winning” team to anyone unless they’re trying to flame out and waste years of their life trying to operate in a broken machine. Their cycle of hire and fire is embarrassing and shows that upper management is clueless but continues to punish those doing the work while maintaining a superiority complex that they’re not part of the problem. It makes me laugh thinking of their egos and how clueless and laughable they really are. It’s like a couple of kids got lucky building a business and the coat and top hat is falling off revealing 3 little kids stacked on each other’s shoulders while they demand respect without earning it.

5
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