Most positive place I've worked - Anonymous employee Nextiva Employee Review

5.0
Dec 10, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

People are genuinely happy here. My coworkers all have different backgrounds. Departments help each other out. I see tier1 tech support helping the account management team regularly. The company is doing well and growing. I'm surrounded by people that work hard and care about the company. The service and product is used by many businesses and helps the companies. Good perks. Food, software, out of office events, and things like turkeys for Thanksgiving. The office location is perfect for me, I have a 10 minute commute each way. Almost everyone I know likes the distance and location. Parking isn't as much of a problem anymore. There are always people around to help and I get help quickly when I need it. When I send feedback on product requests or issues they usually get addressed quickly. The communication channels are good. Health insurance is good. Nextiva's customers are happy with the service.

Cons

It took me getting used to the Nextiva way. I came from Zenefits and the cultures are different. I think most of my coworkers are awesome or else I wouldn't give Nextiva a 5 star rating. But there are bad apples that I come across in other departments. People that are mean and shouldn't be here. There is so much to do and sometimes I feel like I move at a slow pace. There needs to be a better way to know who is doing what. I don't know most of the people in the office. I've spent 15 minutes thinking about this and I can't think of anything else.

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Nextiva Response
9y
We truly appreciate the time you’ve taken to share such positive and insightful feedback with us! We would love to hear more about your interest in learning the NextOS product and recommend attending our ongoing lunch n’ learn sessions. If you do have additional feedback or ideas, please do not hesitate to reach out to hr@nextiva.com.

Explore other reviews about Nextiva

5.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing People, Great Leadership, Innovative Projects, lots of learning and training, supportive

Cons

Nothing I can think of

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Nextiva Response
1mo
This made us smile. We're lucky to have you on the team! It's awesome to hear you're surrounded by great people, supportive leaders, and plenty of opportunities to learn. Keep building amazing, Nextie!
1.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Some people are nice to work with

Cons

Culture of personality, not competency or meritocracy. Prepare for hysteria-inducing layers of upper management inadequacy and to be fired during a personal crisis as a karmic reward for loyalty to their unethical ways of operating - they have a pattern of firing people during health crises, family death, and other traumatic periods of their life to some of their most competent and capable employees. Do yourself a favor and google “Nextiva lawsuits” for just a peek into some of their standard operating procedures - and that’s just a small peek behind the curtain. Working here felt like a stain on my reputation and moral compass. They make asks of their employees that put them in compromising legal situations and management hides behind them when Goldman Sachs looks for fresh blood to let. They have a bleak moral compass and ineptitude in business strategy to boot - wouldn’t recommend joining this “winning” team to anyone unless they’re trying to flame out and waste years of their life trying to operate in a broken machine. Their cycle of hire and fire is embarrassing and shows that upper management is clueless but continues to punish those doing the work while maintaining a superiority complex that they’re not part of the problem. It makes me laugh thinking of their egos and how clueless and laughable they really are. It’s like a couple of kids got lucky building a business and the coat and top hat is falling off revealing 3 little kids stacked on each other’s shoulders while they demand respect without earning it.

7
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Nextiva Response
5d
We're very sorry to hear things didn't end well. Thanks for taking the time to share your perspective. We know it isn't always easy to leave feedback like this. We genuinely wish you the very best in whatever comes next.
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