Nextiva back in the day - Anonymous employee Nextiva Employee Review

5.0
Dec 14, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I've kept a close eye on Nextiva since leaving the company. I left in 2012 to go back to school. Back then it was a smaller company with super friendly and kind people, limited red tape and not many formal processes. It was a culture shock for me since I was used to working for larger companies with lots of processes and people in management. Since I was used to working for larger companies with lots of processes and people in management Training was practically nonexistent when I joined and my training was based on working with customers and talking to actual users as soon as I joined. We moved into a large office following being crammed in the office we were in before. I still keep in touch with many of the people that I worked with back then. The snacks and perks really showed me how Nextiva cared about its people. You don't see many companies doing what they do when it comes to taking care of their people.

Cons

This is a challenging question because I am no longer there. I would say better training and more frequent internal communication were issues we had to overcome while I was there. Since I'm not there I would think they have improved their processes. I was there when there were 100 people in the office.

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Nextiva Response
9y
Thank you for taking the time to share such positive feedback! We are glad to hear you enjoyed working at Nextiva. Please let us know if you have any additional ideas you’d like to share with the team by e-mailing hr@nextiva.com.

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5.0
Jun 8, 2026
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CEO approval
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Pros

Amazing People, Great Leadership, Innovative Projects, lots of learning and training, supportive

Cons

Nothing I can think of

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Nextiva Response
1mo
This made us smile. We're lucky to have you on the team! It's awesome to hear you're surrounded by great people, supportive leaders, and plenty of opportunities to learn. Keep building amazing, Nextie!
1.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Some people are nice to work with

Cons

Culture of personality, not competency or meritocracy. Prepare for hysteria-inducing layers of upper management inadequacy and to be fired during a personal crisis as a karmic reward for loyalty to their unethical ways of operating - they have a pattern of firing people during health crises, family death, and other traumatic periods of their life to some of their most competent and capable employees. Do yourself a favor and google “Nextiva lawsuits” for just a peek into some of their standard operating procedures - and that’s just a small peek behind the curtain. Working here felt like a stain on my reputation and moral compass. They make asks of their employees that put them in compromising legal situations and management hides behind them when Goldman Sachs looks for fresh blood to let. They have a bleak moral compass and ineptitude in business strategy to boot - wouldn’t recommend joining this “winning” team to anyone unless they’re trying to flame out and waste years of their life trying to operate in a broken machine. Their cycle of hire and fire is embarrassing and shows that upper management is clueless but continues to punish those doing the work while maintaining a superiority complex that they’re not part of the problem. It makes me laugh thinking of their egos and how clueless and laughable they really are. It’s like a couple of kids got lucky building a business and the coat and top hat is falling off revealing 3 little kids stacked on each other’s shoulders while they demand respect without earning it.

7
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Nextiva Response
5d
We're very sorry to hear things didn't end well. Thanks for taking the time to share your perspective. We know it isn't always easy to leave feedback like this. We genuinely wish you the very best in whatever comes next.
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