There needs to be more on-boarding training for new employees. Training needs to be better. The first couple of weeks and in some cases months can be very confusing. Even information you need that’s related to your job isn’t readily available or easy to find. I think this needs to be fixed or we will face a growing problem and cycle of losing new employees. It’s also just bad for the business when people aren’t as knowledgeable as they should be. This is because one of the main things I’ve learned about this company is that you have to be self motivated and no one is going to be there to mentor you every minute. If you need support from your manager on a daily basis then you will fail. If someone reading this is thinking about joining Nextiva but uncertain and you know you need personalized attention then don’t waste your time by applying. It’s not the type of company for you.