When I worked at Nextiva they were really focused on making sure the customers had a great experience. Everything was service driven, and it felt like everyone in the company was focused on the same thing; making sure we had great customer service. This was iterated from our support team, through to the development team - everything was about the customer.
Cons
The technology and processes were far more advanced than my old job, so it was a bit of a learning curve when I first got there.
Nextiva Response
7y
Thank you for the review! We're happy to hear that your experience at Nextiva has been so positive. We're proud of our growth and innovation and thank you for being a part of it. We're happy to let you know that we offer comprehensive training regularly throughout the company so one can always improve their knowledge of our technology. If you have any other comments or suggestions, please feel free to email us at hr@nextiva.com.
Amazing People, Great Leadership, Innovative Projects, lots of learning and training, supportive
Cons
Nothing I can think of
Nextiva Response
1mo
This made us smile. We're lucky to have you on the team! It's awesome to hear you're surrounded by great people, supportive leaders, and plenty of opportunities to learn. Keep building amazing, Nextie!
Culture of personality, not competency or meritocracy. Prepare for hysteria-inducing layers of upper management inadequacy and to be fired during a personal crisis as a karmic reward for loyalty to their unethical ways of operating - they have a pattern of firing people during health crises, family death, and other traumatic periods of their life to some of their most competent and capable employees. Do yourself a favor and google “Nextiva lawsuits” for just a peek into some of their standard operating procedures - and that’s just a small peek behind the curtain. Working here felt like a stain on my reputation and moral compass. They make asks of their employees that put them in compromising legal situations and management hides behind them when Goldman Sachs looks for fresh blood to let. They have a bleak moral compass and ineptitude in business strategy to boot - wouldn’t recommend joining this “winning” team to anyone unless they’re trying to flame out and waste years of their life trying to operate in a broken machine. Their cycle of hire and fire is embarrassing and shows that upper management is clueless but continues to punish those doing the work while maintaining a superiority complex that they’re not part of the problem. It makes me laugh thinking of their egos and how clueless and laughable they really are. It’s like a couple of kids got lucky building a business and the coat and top hat is falling off revealing 3 little kids stacked on each other’s shoulders while they demand respect without earning it.
7
Nextiva Response
6d
We're very sorry to hear things didn't end well. Thanks for taking the time to share your perspective. We know it isn't always easy to leave feedback like this. We genuinely wish you the very best in whatever comes next.