Great training and support system - Anonymous employee Nextiva Employee Review

5.0
Sep 23, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The work is challenging but what sets Nextiva apart is they really invest in you to make sure you’re a success there. As long as you have the right attitude then you will have everything you need to get the job done. They’re not looking for miracles. They are practical people and make sure the staff are well trained and supported so they can achieve the goals set before them. It’s not common and I’ve not worked for another company like this one.

Cons

Work life balance is difficult. I’ll admit. Partly because there is a lot to do and it’s engaging and interesting work so it’s hard to switch off sometimes. I think that might also be due to my age and not having a lot of experience. The older people on our team don’t have as much trouble so I hope to be able to learn how they manage workload and life over time.

avatar
Nextiva Response
6y
You are absolutely right: we do everything we can to invest in our team and help them be as successful as possible. While we appreciate that you find your work to be engaging and interesting, we want to do everything we can to support your work life balance and invite you to speak with your leader or email people@nextiva.com so we can best support you.

Explore other reviews about Nextiva

5.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing People, Great Leadership, Innovative Projects, lots of learning and training, supportive

Cons

Nothing I can think of

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Nextiva Response
3w
This made us smile. We're lucky to have you on the team! It's awesome to hear you're surrounded by great people, supportive leaders, and plenty of opportunities to learn. Keep building amazing, Nextie!
1.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Some people are nice to work with

Cons

Culture of personality, not competency or meritocracy. Prepare for hysteria-inducing layers of upper management inadequacy and to be fired during a personal crisis as a karmic reward for loyalty to their unethical ways of operating - they have a pattern of firing people during health crises, family death, and other traumatic periods of their life to some of their most competent and capable employees. Do yourself a favor and google “Nextiva lawsuits” for just a peek into some of their standard operating procedures - and that’s just a small peek behind the curtain. Working here felt like a stain on my reputation and moral compass. They make asks of their employees that put them in compromising legal situations and management hides behind them when Goldman Sachs looks for fresh blood to let. They have a bleak moral compass and ineptitude in business strategy to boot - wouldn’t recommend joining this “winning” team to anyone unless they’re trying to flame out and waste years of their life trying to operate in a broken machine. Their cycle of hire and fire is embarrassing and shows that upper management is clueless but continues to punish those doing the work while maintaining a superiority complex that they’re not part of the problem. It makes me laugh thinking of their egos and how clueless and laughable they really are. It’s like a couple of kids got lucky building a business and the coat and top hat is falling off revealing 3 little kids stacked on each other’s shoulders while they demand respect without earning it.

5
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