Account Executive - Account Executive Nextiva Employee Review

3.0
Mar 26, 2015
Recommend
CEO approval
Business Outlook

Pros

Company has a good energy. They promote an idea that could be great. Free lunches Friday. Commission has potential to be great.

Cons

Bait and Switch. Company claims and promoted no weekends yet it is heavily suggested to work Saturday or even Sunday! Company back tracks on its word and is dis organized! No more game room and plenty of the perks they promote when recruiting you. Hours are 6am to 6pm and you are at the mercy of older employees for what your hours will be. They only give you 30 minute lunches and keep you at 8 hours 30 minutes so it can be so. If you want 1hr you have to give away your breaks. Outbound AE and Inbound AE are basically the same you will be making outbound calls even if they tell you that your a IB AE. No drug tests good or bad thing.. Low hourly. 12/13hr. If a company backs out in 60days you lose your commission and can affect your residual income because they'll retro pay it. So you can't control it. They've grown way to fast which sounds great but feels terrible they are over hiring. The employees don't strike you very professional.. Tattoos all over them, and very much like one review about don't seem trust worthy and just feels off. There is something that feels wrong. Office seems to be getting to small and cluttered and really seems to be over occupied. Sales team can't do fun contests cause support gets mad. Game room closed because they need desks there.

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Nextiva Response
11y
Thank you for your post and we appreciate your feedback. It is unfortunate that you did not have a positive experience during your time at Nextiva, as we genuinely strive for a company culture that is fun and encourages professional growth. To clarify, Account Executives do not need to work weekends, and while it is not common, there are those who choose to take a longer lunch, without giving up breaks. While our office is open from 6am until 6pm Monday through Friday, no Account Executive is asked to work more than an 8 hour shift within that timeframe. If an Account Executive would like to take the initiative to come in early or stay after their shift to wrap up business with a potential customer, then they may do so. Nextiva has grown because of the amazing professionals that make up our team. We embrace individuality and place an emphasis on team members’ skills rather than physical appearance, and we strive to make all of our team members feel accepted and comfortable. We wish you success in your future professional endeavors.

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5.0
Jun 8, 2026
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CEO approval
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Pros

Amazing People, Great Leadership, Innovative Projects, lots of learning and training, supportive

Cons

Nothing I can think of

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Nextiva Response
3w
This made us smile. We're lucky to have you on the team! It's awesome to hear you're surrounded by great people, supportive leaders, and plenty of opportunities to learn. Keep building amazing, Nextie!
1.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Some people are nice to work with

Cons

Culture of personality, not competency or meritocracy. Prepare for hysteria-inducing layers of upper management inadequacy and to be fired during a personal crisis as a karmic reward for loyalty to their unethical ways of operating - they have a pattern of firing people during health crises, family death, and other traumatic periods of their life to some of their most competent and capable employees. Do yourself a favor and google “Nextiva lawsuits” for just a peek into some of their standard operating procedures - and that’s just a small peek behind the curtain. Working here felt like a stain on my reputation and moral compass. They make asks of their employees that put them in compromising legal situations and management hides behind them when Goldman Sachs looks for fresh blood to let. They have a bleak moral compass and ineptitude in business strategy to boot - wouldn’t recommend joining this “winning” team to anyone unless they’re trying to flame out and waste years of their life trying to operate in a broken machine. Their cycle of hire and fire is embarrassing and shows that upper management is clueless but continues to punish those doing the work while maintaining a superiority complex that they’re not part of the problem. It makes me laugh thinking of their egos and how clueless and laughable they really are. It’s like a couple of kids got lucky building a business and the coat and top hat is falling off revealing 3 little kids stacked on each other’s shoulders while they demand respect without earning it.

7
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Nextiva Response
8h
We're very sorry to hear things didn't end well. Thanks for taking the time to share your perspective. We know it isn't always easy to leave feedback like this. We genuinely wish you the very best in whatever comes next.
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