Toxic, Apathetic, Complacent Culture Rules at Nextiva - Anonymous employee Nextiva Employee Review

1.0
Dec 5, 2024
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

hybrid work schedule and cheap buffet

Cons

- toxic nepotism is at play, two-faced phony middle/senior managers who know nothing about their remit, how to motivate and obtain discretionary effort, everything rolls down hill - 0 growth opportunities, but they're building out teams outside of the US because they don't want to pay US workers fair wages - culture is an absolute dumpster fire and the sycophants are afraid of constructive criticism - CEO hides in his Ivory tower, never interacts with front line contributors - the compensation is well below market rates, unless you're in sales which has been a revolving door of incompetence for years and whom are never held accountable - they have essentially handed over the wheels of their business to their partners and let them dictate how they should run their operations - if they had a RTO mandate, 50% of their workforce would resign

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Nextiva Response
4mo
Thank you for sharing your experience. We’re truly sorry to hear it felt this way. Your feedback is important to us, and we don’t take concerns about culture, leadership, or growth lightly. We’re committed to learning from input like yours and continuing to improve the experience for our teams. We appreciate the time you spent with us and wish you the best moving forward.

Explore other reviews about Nextiva

5.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing People, Great Leadership, Innovative Projects, lots of learning and training, supportive

Cons

Nothing I can think of

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Nextiva Response
1mo
This made us smile. We're lucky to have you on the team! It's awesome to hear you're surrounded by great people, supportive leaders, and plenty of opportunities to learn. Keep building amazing, Nextie!
1.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Some people are nice to work with

Cons

Culture of personality, not competency or meritocracy. Prepare for hysteria-inducing layers of upper management inadequacy and to be fired during a personal crisis as a karmic reward for loyalty to their unethical ways of operating - they have a pattern of firing people during health crises, family death, and other traumatic periods of their life to some of their most competent and capable employees. Do yourself a favor and google “Nextiva lawsuits” for just a peek into some of their standard operating procedures - and that’s just a small peek behind the curtain. Working here felt like a stain on my reputation and moral compass. They make asks of their employees that put them in compromising legal situations and management hides behind them when Goldman Sachs looks for fresh blood to let. They have a bleak moral compass and ineptitude in business strategy to boot - wouldn’t recommend joining this “winning” team to anyone unless they’re trying to flame out and waste years of their life trying to operate in a broken machine. Their cycle of hire and fire is embarrassing and shows that upper management is clueless but continues to punish those doing the work while maintaining a superiority complex that they’re not part of the problem. It makes me laugh thinking of their egos and how clueless and laughable they really are. It’s like a couple of kids got lucky building a business and the coat and top hat is falling off revealing 3 little kids stacked on each other’s shoulders while they demand respect without earning it.

7
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Nextiva Response
6d
We're very sorry to hear things didn't end well. Thanks for taking the time to share your perspective. We know it isn't always easy to leave feedback like this. We genuinely wish you the very best in whatever comes next.
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