Very Misleading - Anonymous employee Nordstrom Employee Review

2.0
Sep 15, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people you work with are the best and, ultimately worst part about the job. Had it not been for my amazing, equally-overqualified coworkers, I would have left the company a lot sooner.

Cons

This company does a fantastic job of luring in eager, hardworking and naive young people to work 80-90 hour weeks for little to no pay. While they will tell you (over and over) that YOU TOO can make six-figures before your first year mark, it is a total and complete scam. The only way you can make a living at Trunk Club is to 1. be born into a wealthy, connected family (who will build your client book for you) and 2. be okay alienating yourself from your friends, social circle, etc. because you are required to harass them on a daily/weekly basis. The monumental workload will distract you from the fact that you have absolutely no idea what you're getting paid and why. Your paychecks become more and more arbitrary and if you dare ask for an explanation, expect to get the run around and continue to waste your already minimal free time. Note that in my single year at Trunk Club, pay was cut drastically (at the expense of stylists) twice. Management will take OK care of you if you are making them money (40k+ a month) and will throw you to the curb as soon as you show signs of struggle (which will happen because you will never be properly trained or supported). The influx of new stylists-and outflow of fed up ones-keeps what is left of management spread so thin that they are unable to do their actual jobs--maintaining and developing current employees.

Explore other reviews about Nordstrom

5.0
May 5, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits and nice people

Cons

No cons to share for this company

2.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent base pay, somewhat autonomous, great tip potential.

Cons

The company has changed for the worse since COVID. When I came back the mood of the entire store had shifted. Gone were the days of comradery, customer focus, and taking pride in a job well done. In its place there is a new culture of cutthroat sales, a severe decline in customer focus, and worst of all a new focus on profit over customer satisfaction. When I was told that the amount the store charged for a shoe shine was not enough to do the best job I could for a customer I knew things had gone downhill for the company. Not to mention I watch a manager prey on a mentally disabled person in order to secure a sale, when the person could not understand what was being offered. Sad that such a once great company is now just another greed ridden corporation.

2
See reviews by: Helpful|Rating|Date|All