Severely lacking diversity and bathing in gossip. - Director, Program Management Management Nordstrom Employee Review

2.0
Jan 21, 2017
Recommend
CEO approval
Business Outlook

Pros

Nice people, great work life balance, good benefits and pay, easy to get time off. Increases are good off of auto increase cycle. Every April the company increases each employee 2, 3 or 4% usually. Can be 0% based on how business is doing. Somehow each year around April business is terrible so management plants the seed that budgets are tight. Anyway, with the auto increase, your manager can give one employee 0% and another employee 8% so there is leeway to shift the monies around.

Cons

I don't think I worked with a leader that wasn't in it to win it. Taking credit for others ideas, manipulation of "what so and so said" to their gain. The gossip is absolutely out of control at Nordstrom. It is extremely unhealthy. This takes place at the lowest levels. (The have a fancy inverted pyramid that puts leadership on the bottom of an org chart. So when I use lowest level of leadership, that's the executives- basically it just makes in confusing when having discussions around structure and leadership). The merchants run the company more so than the Nordstrom brothers. Probably a good thing. But they say (which is hot vapor) they are a marketing driven company. No, not at all.

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5.0
May 21, 2026
Recommend
CEO approval
Business Outlook

Pros

flexible hours and dress code

Cons

the customers can be stuck up

2.0
Jul 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Good commission (for my department it was 10%), great coworkers—made amazing friends from my time here!! Opportunity for lots of commission $ during busy times.

Cons

Management is awful.. Plays favorites to an INSANE degree. For whatever reason I got onto the bad side of my department manager. Literally would call me into the office (taking away time on the floor to sell) to YELL at me until I cried for things that my coworkers got away with and didn’t even get so much as a talking to. Btw, what got me this treatment? Would be something pretty awful right? Coming in 5 min late. Big whoop. Also, management would promote people who quite literally had to take leaves of absence after having sexual harassment claims made against them… but then not only were they allowed to come back BUT also become floor managers. And what happened when he made it to that position? Literally got a sexual harassment claim again. I wonder how that could have been mitigated? The favoritism is so severe and unprofessional that when I was asking to get my job back for the holiday season I was told that there was nothing in the schedule available for me when in fact they were short staffed. And my coworker? The manager literally responded with “yes PLEASE 😍” yes. With the emoji. Grown man btw! Also, during that period the store was very shortstaffed with people quitting left and right. So, a lie.

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