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      Nordstrom

      Engaged Employer

      Nordstrom reviews

      Principal - Anonymous employee Nordstrom Employee Review

      3.0
      Jan 31, 2017
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Built on solid family values, Technology Leadership is focused on driving Transformational change in how we deliver and what we deliver, Technology Leadership is spending a great deal of time to take the organization to the next level. They are willing to make the tough decisions that people may not like, but know it's needed in order to be successful in this Retail market. This comes with a variety of opinions. At the end of the day, this leadership team is working hard to show the Engineering teams of all levels and disciplines that they matter and is listening to feedback.

      Cons

      Like many large companies in the midst of Transformation and a Retail landscape that is changing so quickly it's tough to keep up and react. There does need to be additional strong leaders brought in to continue the journey order to not burn out the team we have. They do still need to "Clean House" with some legacy behaviors in order to turn the corner or else these people will only be the boat anchor that will prevent the rest of us experiencing success and most importantly the desire and willingness to do the work needed if you do keep these folks around.

      avatar
      Nordstrom Response
      8y
      Hello, Thank you for your balanced feedback, and I am glad to hear that it’s coming across that engineers’ feedback matters. My name is Patrick Welch, and I’m the Vice President of Technology at Nordstrom. As we continue our work streamlining our processes in a changing environment, we are paying particular attention to the way our managers uphold Nordstrom’s commitment to giving employees ownership over their work. As we work to improve, it would be very helpful to hear more details about your experience so that we can resolve any issues and learn where we can go from here. If you have the time, please send me a personal message at NordTechFeedback@nordstrom.com with any further input you can provide. Sincerely, Patrick Welch VP Technology Nordstrom

      Explore other reviews about Nordstrom

      5.0
      May 5, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits and nice people

      Cons

      No cons to share for this company

      2.0
      Jun 2, 2026
      Shoe shiner
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent base pay, somewhat autonomous, great tip potential.

      Cons

      The company has changed for the worse since COVID. When I came back the mood of the entire store had shifted. Gone were the days of comradery, customer focus, and taking pride in a job well done. In its place there is a new culture of cutthroat sales, a severe decline in customer focus, and worst of all a new focus on profit over customer satisfaction. When I was told that the amount the store charged for a shoe shine was not enough to do the best job I could for a customer I knew things had gone downhill for the company. Not to mention I watch a manager prey on a mentally disabled person in order to secure a sale, when the person could not understand what was being offered. Sad that such a once great company is now just another greed ridden corporation.

      2
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