Ok if you don't want to use your college degree. Bad if you do. Better to shop at than work at. - Retail Management and Sales Intern Nordstrom Employee Review

2.0
Mar 8, 2012
Recommend
CEO approval
Business Outlook

Pros

Nordstrom is a well respected company and gets your foot in the field of fashion and retail. It gives you the opportunity to learn customer service from one of the best customer service companies. Also it's good if you want to gain sales experience. Bonus of being an intern: meet the Nordstrom brothers, chance to work in the Nordstrom Designer Preview Fashion Show, and good exposure to management.

Cons

Nordstrom doesn't value a college education and getting promoted to corporate (if you want to be a buyer) will take 7-10 years, if you're lucky. During those 7-10 years while you're trying to work your way up, you will be working horrific hours and making little more than minimum wage. And that is for the people with EXTREMELY high sales and strong reviews. For most people, it takes decades to get off the selling floor. With that being said, there is a high turnover rate. For me, I was turned off by being told many times by senior management and store managers that "we don't care that you have a college degree" and that "you definitely don't need to get your MBA, ever."

Explore other reviews about Nordstrom

5.0
May 5, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits and nice people

Cons

No cons to share for this company

2.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent base pay, somewhat autonomous, great tip potential.

Cons

The company has changed for the worse since COVID. When I came back the mood of the entire store had shifted. Gone were the days of comradery, customer focus, and taking pride in a job well done. In its place there is a new culture of cutthroat sales, a severe decline in customer focus, and worst of all a new focus on profit over customer satisfaction. When I was told that the amount the store charged for a shoe shine was not enough to do the best job I could for a customer I knew things had gone downhill for the company. Not to mention I watch a manager prey on a mentally disabled person in order to secure a sale, when the person could not understand what was being offered. Sad that such a once great company is now just another greed ridden corporation.

2
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