hostile management - Manager Nordstrom Employee Review

The support team is run by young inexperienced leaders through no fault of their own. This was a start up that was acquired by Nordstrom that grew too fast. Instead of bringing in an experienced leadership and paying them market rate, they promoted young undisciplined entry level reps , continued to pay them entry level salaries to run the run. It created a hostile, high school like environment. The most high skilled workers leaving frustrated, the loud bully's being promoted. Reps going out to their car to smoke pot, drink..etc with no consequence. Reps having loud fits on the floor, coming in still drunk from the night before, mean, nasty gossip. Managers fighting with each other over petty items out in the open. High turnover rate. Many reorgs within a short amount of time. Sad situation. The entire culture is bad. It is not inclusive to the support team. Employees are not aware of the company's mission statement. Not even sure if Hautelook has one.