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      Nordstrom

      Engaged Employer

      Nordstrom reviews

      Toxic Environment - Anonymous employee Nordstrom Employee Review

      1.0
      Aug 11, 2018
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Discount Normally solid work life balance

      Cons

      Promotions and hiring decisions are made based on politics and things not relevant to the candidate's strength or contributions to the org i.e. a manager will push the team hard to hire someone based on their race or sex instead of how they performed in interviews Extreme favoritism throughout the org (e.g. to such an extent where favored people can publicly threaten/berate the non-favored) Politics to the extreme. Technical decisions are not made based on the strength of the argument but who makes it and their political connections. Nordstrom values the leadership tries to push are just a pipe dream. "Nordstrom nice" used to mean something, now it just means smile at the person while you backstab them.

      avatar
      Nordstrom Response
      7y
      Hello, Thank you for sharing your experience here. A welcoming and respectful company culture is an essential part of our business, and I’m very sorry to hear that you have not encountered one at Nordstrom. Any lapse in this goal is unacceptable, and I will be addressing your concerns directly with my team in the next few weeks. Please know that you can reach out at any time to myself or your direct supervisor regarding any concerns going forward. We collect feedback for a reason, and sincerely appreciate your taking the time to share this information in detail. Please feel free to send me a message directly at NordTechFeedback@nordstrom.com, and I thank you again for sharing your experience here. Sincerely, Patrick Welch VP Technology Nordstrom

      Explore other reviews about Nordstrom

      5.0
      May 5, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits and nice people

      Cons

      No cons to share for this company

      2.0
      Jun 2, 2026
      Shoe shiner
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent base pay, somewhat autonomous, great tip potential.

      Cons

      The company has changed for the worse since COVID. When I came back the mood of the entire store had shifted. Gone were the days of comradery, customer focus, and taking pride in a job well done. In its place there is a new culture of cutthroat sales, a severe decline in customer focus, and worst of all a new focus on profit over customer satisfaction. When I was told that the amount the store charged for a shoe shine was not enough to do the best job I could for a customer I knew things had gone downhill for the company. Not to mention I watch a manager prey on a mentally disabled person in order to secure a sale, when the person could not understand what was being offered. Sad that such a once great company is now just another greed ridden corporation.

      2
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