Unpaid Work, Bullying, Micromanagement - National Stylist Nordstrom Employee Review

1.0
Jan 26, 2019
Recommend
CEO approval
Business Outlook

Pros

Location. River North is a great area.

Cons

“Employees don’t quit their job, they quit their boss.” Working at Trunk Club was such an unfortunate experience. I was one of the unlucky ones working under a manager who was extremely unprofessional and a bully behind closed doors. I spent five months working my hardest to earn my manager’s respect thinking it was my fault. When I finally talked to others on my team everyone was so shocked and said things like “Really? I thought I was the only one getting bullied.” When I discovered all of the facts and pursued the issue, the higher ups failed to correct the behavior. An entire team is getting mistreated every single day and most cannot do anything about it because they relocated for this job or need the money. Aside from this personal experience, employees are paid a small hourly wage with an overload of work that is not possible to complete during their shift. Employees are expected to work off the clock and on their off days without getting paid because it is an hourly position.

avatar
Nordstrom Response
7y
Thank you for bringing this to our attention. We take this feedback very seriously as Trunk Club is committed to paying hourly employees for all hours worked. If you have experienced otherwise, please reach out to your dedicated HR Business Partner or HR@trunkclub.com, so this can be properly reviewed and addressed.

Explore other reviews about Nordstrom

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice office and great perks

Cons

Too hectic and no direction

2.0
Jul 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Good commission (for my department it was 10%), great coworkers—made amazing friends from my time here!! Opportunity for lots of commission $ during busy times.

Cons

Management is awful.. Plays favorites to an INSANE degree. For whatever reason I got onto the bad side of my department manager. Literally would call me into the office (taking away time on the floor to sell) to YELL at me until I cried for things that my coworkers got away with and didn’t even get so much as a talking to. Btw, what got me this treatment? Would be something pretty awful right? Coming in 5 min late. Big whoop. Also, management would promote people who quite literally had to take leaves of absence after having sexual harassment claims made against them… but then not only were they allowed to come back BUT also become floor managers. And what happened when he made it to that position? Literally got a sexual harassment claim again. I wonder how that could have been mitigated? The favoritism is so severe and unprofessional that when I was asking to get my job back for the holiday season I was told that there was nothing in the schedule available for me when in fact they were short staffed. And my coworker? The manager literally responded with “yes PLEASE 😍” yes. With the emoji. Grown man btw! Also, during that period the store was very shortstaffed with people quitting left and right. So, a lie.

See reviews by: Helpful|Rating|Date|All