Great retailer, great employees, poor work/life balance. - Marketing Nordstrom Employee Review

3.0
Dec 10, 2014
Recommend
CEO approval
Business Outlook

Pros

There aren't a lot of requirements or rules to getting in the door at Nordstrom. It's an awesome place to work during school or college. You don't need a fancy degree or specific work experience. There's almost no limit to what you can do if you're honest, hard-working and enjoy people. The culture of "promoting from within" is still alive and well respected in many areas of the company. On the sales floor, there are limitless opportunities to move between departments, stores and regions. In the corporate offices, there are some opportunities to move around. Over a 10+ year career, I was able to create my own unique career path and move from the sales floor to the corporate offices. The open door policy is an integral part of the culture, and all levels of leadership - from executives to store managers - are readily available for informational interviews, mentoring and professional advice.

Cons

There is little to no formal employee development program: continuing education, training and professional development are not available. If an individual wants to contribute more to the company, they're responsible for their own development, including individuals who are promoted to management positions. The customer always comes first ... which is great for sales... but not always great for employees. There are no opportunities to work from home. Health benefits are only available to full time employees. Being a retailer open 362 days a year means at least 80% of the employees spend holidays, weekends and evenings away from their families. Work/life balance is nearly impossible and is not encouraged. There are numerous "black out" dates for paid time off, meaning you can't take any vacation days during the holidays, in July (during the Anniversary sale) and other key sales times. This carries over to the corporate offices as well. There are no benefits for longevity. At 5 years, an employee receives a card in a frame with their name on it. At 10 years... the same. And so on.

Explore other reviews about Nordstrom

5.0
May 21, 2026
Recommend
CEO approval
Business Outlook

Pros

flexible hours and dress code

Cons

the customers can be stuck up

2.0
Jul 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Good commission (for my department it was 10%), great coworkers—made amazing friends from my time here!! Opportunity for lots of commission $ during busy times.

Cons

Management is awful.. Plays favorites to an INSANE degree. For whatever reason I got onto the bad side of my department manager. Literally would call me into the office (taking away time on the floor to sell) to YELL at me until I cried for things that my coworkers got away with and didn’t even get so much as a talking to. Btw, what got me this treatment? Would be something pretty awful right? Coming in 5 min late. Big whoop. Also, management would promote people who quite literally had to take leaves of absence after having sexual harassment claims made against them… but then not only were they allowed to come back BUT also become floor managers. And what happened when he made it to that position? Literally got a sexual harassment claim again. I wonder how that could have been mitigated? The favoritism is so severe and unprofessional that when I was asking to get my job back for the holiday season I was told that there was nothing in the schedule available for me when in fact they were short staffed. And my coworker? The manager literally responded with “yes PLEASE 😍” yes. With the emoji. Grown man btw! Also, during that period the store was very shortstaffed with people quitting left and right. So, a lie.

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