Awful Retail Job - Sales Associate- Rack Nordstrom Employee Review

2.0
May 19, 2015
Recommend
CEO approval
Business Outlook

Pros

The discount is very generous and no task is really that complicated, just mundane and boring. You do have the ability to transfer and work in the full line Nordstrom store where it is a much better atmosphere. This will only happen if you express to upper management you want a career with Nordstrom.

Cons

Working at one of the retail locations is awful. Customers expect the same type of service as you would get at the full line Nordstrom stores and management expects you to cater to their every need while still completing unrealistic tasks before you leave for your shift. You'll only be on managements good side if you continuously open up store credit cards, which are pretty bad deals to begin with. Don't be fooled by hearing Nordstrom is one of the best companies to work for; that statement is directed to the corporate offices, not retail locations.

Explore other reviews about Nordstrom

5.0
May 21, 2026
Recommend
CEO approval
Business Outlook

Pros

flexible hours and dress code

Cons

the customers can be stuck up

2.0
Jul 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Good commission (for my department it was 10%), great coworkers—made amazing friends from my time here!! Opportunity for lots of commission $ during busy times.

Cons

Management is awful.. Plays favorites to an INSANE degree. For whatever reason I got onto the bad side of my department manager. Literally would call me into the office (taking away time on the floor to sell) to YELL at me until I cried for things that my coworkers got away with and didn’t even get so much as a talking to. Btw, what got me this treatment? Would be something pretty awful right? Coming in 5 min late. Big whoop. Also, management would promote people who quite literally had to take leaves of absence after having sexual harassment claims made against them… but then not only were they allowed to come back BUT also become floor managers. And what happened when he made it to that position? Literally got a sexual harassment claim again. I wonder how that could have been mitigated? The favoritism is so severe and unprofessional that when I was asking to get my job back for the holiday season I was told that there was nothing in the schedule available for me when in fact they were short staffed. And my coworker? The manager literally responded with “yes PLEASE 😍” yes. With the emoji. Grown man btw! Also, during that period the store was very shortstaffed with people quitting left and right. So, a lie.

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