Needs Improvement - Anonymous employee Nordstrom Employee Review

2.0
May 29, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- free drinks at the bar - Okay pay - Good place for non experienced workforce members (20-25 years old) - Spend a ton of money on their facilities - Some very, very nice people do work there

Cons

- EXTREMELY HIGH TURNOVER - Lacks in communication from the top down - Acts too much like a Startup company (They were at one point but need to grow up) - Internal systems often do not work - Sorority type atmosphere - Vindictive "Leadership" team - Odd enforcement of "rules" - No write ups or disciplinary action, straight to termination - Company Culture (or lack there of) is weighted too heavily - Not many males in the company - Services cater to people who can afford to be a part of "The Club" - CEO is crazy and thinks very highly of himself - Demands all of your time, Work/life balance is non existent - 50+ hours a week, most of the time more - 24/7 availability to your clients - Ostracized once you don't meet your numbers or question the wrong person - Hard to move up the corporate ladder

Explore other reviews about Nordstrom

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Competitive pay in retail and good discount,

Cons

4 days in office and slow reporting.

2.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent base pay, somewhat autonomous, great tip potential.

Cons

The company has changed for the worse since COVID. When I came back the mood of the entire store had shifted. Gone were the days of comradery, customer focus, and taking pride in a job well done. In its place there is a new culture of cutthroat sales, a severe decline in customer focus, and worst of all a new focus on profit over customer satisfaction. When I was told that the amount the store charged for a shoe shine was not enough to do the best job I could for a customer I knew things had gone downhill for the company. Not to mention I watch a manager prey on a mentally disabled person in order to secure a sale, when the person could not understand what was being offered. Sad that such a once great company is now just another greed ridden corporation.

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