Stylist - Stylist Nordstrom Employee Review

5.0
Jul 20, 2015
Recommend
CEO approval
Business Outlook

Pros

Trunk Club is one of the best sales companies around and I've worked at a few. They provide a training program for new hires, give you exposure to their executive team (CEO included), provide a great office environment (no cubicles!), have a coffee bar (yes, they charge employees $1) and regular bar for employees and clients (no charge), in addition to offering full benefits, a base salary and generous compensation plan. It is still a growing company so they will continue to make mistakes, but they always own up to them and are very transparent with what is going on. Almost all promotions are done internally and anyone interested in relocating to a new office has the opportunity to do so. You don't have to wait around for 3 years before given the opportunity for advancement. Many promotions happen within the first year to two years. And there is no glass ceiling for how much you can make. Does everyone make a lot? No. But that's the point of sales. Top performers earn the most but everyone has the same opportunities. And there are no territories! You can find your own clients anywhere. For those who struggle in prospecting (a standard sales practice), Trunk Club actually provides warm leads for stylists to call.

Cons

Sales is a tough job. It's easy to get down on yourself and feel like you are spinning your wheels at times especially if you are working hard and not seeing immediate results. But if you want to be paid the same as everyone else, you shouldn't take a sales job. You get paid commission for doing more than your peers and the hard work adds up and pays off later on. Trunk Club could do a better job at setting that expectation early on and letting new hires know that it isn't going to be easy but for those who stick with it, they can easily make 6 figures---it just may take 2-3 years. And because the environment is casual and friendly, it's easy to get caught up in forgetting that it's actually a job you are being paid to do. There is a generous vacation policy and laid back atmosphere, but that is for those who are hitting goals and are top performers. Pretty standard for any sales job. If someone wants to work 40 hours and take a lot of vacations, they absolutely can. They just won't make a lot of money if they are early in their career and building a book of business.

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5.0
May 21, 2026
Recommend
CEO approval
Business Outlook

Pros

flexible hours and dress code

Cons

the customers can be stuck up

2.0
Jul 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Good commission (for my department it was 10%), great coworkers—made amazing friends from my time here!! Opportunity for lots of commission $ during busy times.

Cons

Management is awful.. Plays favorites to an INSANE degree. For whatever reason I got onto the bad side of my department manager. Literally would call me into the office (taking away time on the floor to sell) to YELL at me until I cried for things that my coworkers got away with and didn’t even get so much as a talking to. Btw, what got me this treatment? Would be something pretty awful right? Coming in 5 min late. Big whoop. Also, management would promote people who quite literally had to take leaves of absence after having sexual harassment claims made against them… but then not only were they allowed to come back BUT also become floor managers. And what happened when he made it to that position? Literally got a sexual harassment claim again. I wonder how that could have been mitigated? The favoritism is so severe and unprofessional that when I was asking to get my job back for the holiday season I was told that there was nothing in the schedule available for me when in fact they were short staffed. And my coworker? The manager literally responded with “yes PLEASE 😍” yes. With the emoji. Grown man btw! Also, during that period the store was very shortstaffed with people quitting left and right. So, a lie.

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