Not a bad place to work, be wary of certain pitfalls however. - Anonymous employee Nordstrom Employee Review

4.0
Nov 8, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Decent employee discounts and employee sales. -Flexible time off. -Generous PTO. -In-depth training that goes above and beyond the competition. -Excellent internal networking capabilities. -Options to participate in a wide variety of communities and programs. -Awesome upper management. -Awesome store-side and operations teams. -Fantastic store managers.

Cons

-Clueless, overzealous lower-level management in certain departments. -Due processes don't seem to be followed correctly when employee concerns are escalated to HR. -Retaliatory complaints and HR escalations don't seem to be properly vetted. -Retaliation seems to be taken more seriously than complaints stemming from someone who is genuinely concerned for their workplace safety and wellbeing. -Certain managers overpromise and under-deliver to their teams.

Explore other reviews about Nordstrom

5.0
Feb 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Great managers and company and atmosphere

Cons

Working weekends, customers, late hours

2.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent base pay, somewhat autonomous, great tip potential.

Cons

The company has changed for the worse since COVID. When I came back the mood of the entire store had shifted. Gone were the days of comradery, customer focus, and taking pride in a job well done. In its place there is a new culture of cutthroat sales, a severe decline in customer focus, and worst of all a new focus on profit over customer satisfaction. When I was told that the amount the store charged for a shoe shine was not enough to do the best job I could for a customer I knew things had gone downhill for the company. Not to mention I watch a manager prey on a mentally disabled person in order to secure a sale, when the person could not understand what was being offered. Sad that such a once great company is now just another greed ridden corporation.

2
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