Too many expectations for too little wages - Anonymous employee Nordstrom Employee Review

3.0
Nov 25, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good opportunities for promotion Good benefits 20% employee discount Flexible schedule Good place for part time work

Cons

The only reason I'm giving this a 3 start Instead of two is because I liked working at the rack four years ago before the mobile checkout came in. Now it has just turned into a chaotic madhouse that's nuttier than a sack of squirrel poo. Nordstrom does some things right but in terms of planning things out they often don't think things through which causes problems for everyone else. It is a mentality and physically challenging place to work especially with the ridiculously insane pressure to sell credit cards and the constant chattering in your ear set while you are trying to do 3 things at once since departments are never staffed well. The customers are generally nice but ever since mobile checkout I saw an increase of rude impatient attitudes ironically. The floor is always a wreck even 5 minutes after picking up clothes because people seem to be less than apathetic about their messes. There is low moral and high turn over because its quite obvious that the only thing managers care about is making money and getting promoted.

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5.0
May 21, 2026
Recommend
CEO approval
Business Outlook

Pros

flexible hours and dress code

Cons

the customers can be stuck up

2.0
Jul 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Good commission (for my department it was 10%), great coworkers—made amazing friends from my time here!! Opportunity for lots of commission $ during busy times.

Cons

Management is awful.. Plays favorites to an INSANE degree. For whatever reason I got onto the bad side of my department manager. Literally would call me into the office (taking away time on the floor to sell) to YELL at me until I cried for things that my coworkers got away with and didn’t even get so much as a talking to. Btw, what got me this treatment? Would be something pretty awful right? Coming in 5 min late. Big whoop. Also, management would promote people who quite literally had to take leaves of absence after having sexual harassment claims made against them… but then not only were they allowed to come back BUT also become floor managers. And what happened when he made it to that position? Literally got a sexual harassment claim again. I wonder how that could have been mitigated? The favoritism is so severe and unprofessional that when I was asking to get my job back for the holiday season I was told that there was nothing in the schedule available for me when in fact they were short staffed. And my coworker? The manager literally responded with “yes PLEASE 😍” yes. With the emoji. Grown man btw! Also, during that period the store was very shortstaffed with people quitting left and right. So, a lie.

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