Not what it used to be - Software Engineer II Nordstrom Employee Review

2.0
Aug 29, 2024
Recommend
CEO approval
Business Outlook

Pros

You get what you put into it. If you have a supportive manager and team, you can still grow and learn a lot. Employee discount is a plus.

Cons

It is difficult to get promoted without working on certain projects that set you up for promotion.. and to do that, that may require you to switch teams. Another con is office politics (which, yes it's rampant everywhere), but some managers are left out of big picture decision-making. Speaking of managers, I've had some great, amazing, supportive, genuinely kind-hearted human souls - the type that made me very happy, grateful, and proud to work at Nordstrom. There was never a moment of dragging my feet on Mondays with them. Then.. I had the unfortunate experience of working with one who was just... not great. They needed a lot to work on, from people skills to micro-management, they had several other red flags screaming toxic management. Yet, leadership unfortunately seems to like these types of individuals and so they stay; thereby, promoting a pretty insidious culture. Because of that, I feel Nordstrom leadership has lost its way...and lost trust with many employees. I accept that company culture changes all the time, and since the world is still healing from the pandemic, it's just a rough time for everyone right now. It's just a shame that Nordstrom isn't what it used to be.

Explore other reviews about Nordstrom

5.0
May 5, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits and nice people

Cons

No cons to share for this company

2.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent base pay, somewhat autonomous, great tip potential.

Cons

The company has changed for the worse since COVID. When I came back the mood of the entire store had shifted. Gone were the days of comradery, customer focus, and taking pride in a job well done. In its place there is a new culture of cutthroat sales, a severe decline in customer focus, and worst of all a new focus on profit over customer satisfaction. When I was told that the amount the store charged for a shoe shine was not enough to do the best job I could for a customer I knew things had gone downhill for the company. Not to mention I watch a manager prey on a mentally disabled person in order to secure a sale, when the person could not understand what was being offered. Sad that such a once great company is now just another greed ridden corporation.

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