Not what I thought it would be. - Assistant Manager Nordstrom Employee Review

1.0
Jan 23, 2016
Recommend
CEO approval
Business Outlook

Pros

Hour lunch break, two 10 min breaks, and that's about it. Really no other pros to it. Just trying to fill the word minimum.

Cons

Where do I begin? Let's see, no one but two people know what needs to be done on a daily bases. Training, well there was none. Department manager for shoes and accessories should not be at this company. They say it's an open door policy, yeah right. Several team members has gone to HR due to this woman's lack of respect for any one! Nothing has been done and this store has been open since October. Your department manager will make or break you. Be warned! They sell you to the company at interview, they try to pull you in how fun it is, how busy it is, morning rally's where you dance and have fun- this does NOT happen. There is no respect for anyone in this store. No team. Every single employee is just there for a pay check. Don't be fool by the interview, this company is a wolf in sheep clothing.

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5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Competitive pay in retail and good discount,

Cons

4 days in office and slow reporting.

2.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent base pay, somewhat autonomous, great tip potential.

Cons

The company has changed for the worse since COVID. When I came back the mood of the entire store had shifted. Gone were the days of comradery, customer focus, and taking pride in a job well done. In its place there is a new culture of cutthroat sales, a severe decline in customer focus, and worst of all a new focus on profit over customer satisfaction. When I was told that the amount the store charged for a shoe shine was not enough to do the best job I could for a customer I knew things had gone downhill for the company. Not to mention I watch a manager prey on a mentally disabled person in order to secure a sale, when the person could not understand what was being offered. Sad that such a once great company is now just another greed ridden corporation.

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