Tiring - Anonymous employee Nordstrom Employee Review

3.0
Feb 24, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Working Remotely, Discount, meet new people if you choose to go into the office

Cons

ZERO work life balance. Long hours, Beyond unorganized. The turnover rate was so high that the remaining employees are picking up the slack. Our work was literally doubled. They took away our bonuses. Lower management tried their best to keep high spirits but upper management acted like they were doing us a favor by allowing us to be employed. I think that we were acknowledged once by upper management. They said thank you for you hard work and gave us cookies. Meanwhile, we keep getting notified of our record breaking sales days and how we are in the billions. Thats great. But what about us? What about our 70 hr work weeks? They started doing constant sales to make more money. These sales only caused confusion with the customers, leading to more work. SO many balls were dropped. We were in such a deep pile of manure due to POOR UPPER MANAGEMENT CHOICES. Like, they would just wake up one day and make random decision. DIDNT LISTEN when we tried to advise against it. and guess what? It failed. And guessed who had to carry the burden of the failure? Us. And what do we get? Nothing. Cookies, if we are lucky. Rates are wayyy below standard. Good for a college student and thats it. I heard that there is new management and they are trying to clean it up. They seemed nice but I could no longer wait for the company to get it together. Maybe if the can find some ORGANIZATION, i will return. I was over qualified and only worked there for the positive environment. Unfortunately that environment went to the dumps.

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Pros

Competitive pay in retail and good discount,

Cons

4 days in office and slow reporting.

2.0
Jun 2, 2026
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CEO approval
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Pros

Decent base pay, somewhat autonomous, great tip potential.

Cons

The company has changed for the worse since COVID. When I came back the mood of the entire store had shifted. Gone were the days of comradery, customer focus, and taking pride in a job well done. In its place there is a new culture of cutthroat sales, a severe decline in customer focus, and worst of all a new focus on profit over customer satisfaction. When I was told that the amount the store charged for a shoe shine was not enough to do the best job I could for a customer I knew things had gone downhill for the company. Not to mention I watch a manager prey on a mentally disabled person in order to secure a sale, when the person could not understand what was being offered. Sad that such a once great company is now just another greed ridden corporation.

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