Smile to your face, fire you the next day. - Senior Inside Sales Representative North Employee Review

2.0
Feb 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Coworkers in the trenches are supportive because everyone is trying to survive the same chaos. Sales experience here will teach you resilience, mostly because you’ll need it daily.

Cons

If you’re looking for stability, mentorship, transparency, or basic human decency, this is not the place. Firings happen weekly. No PIPs. No structured performance plans. No honest conversations. You can be told you’re “doing fine” by your manager one day and be terminated the next. Feedback does not align with outcomes. The environment runs on unpredictability and fear. Publicly discussing employees’ failures as if it’s some kind of team-building exercise is normalized. Instead of constructive coaching, mistakes are highlighted like cautionary tales. Leadership is deeply concerning. The sales director’s behavior comes across as openly racist and misogynistic. Comments and treatment toward certain groups create an uncomfortable and, at times, hostile atmosphere. Training consists of a few videos and then you’re expected to magically perform at a high level. Managers lack the skill or willingness to coach, brainstorm, or develop their reps. You are told they are “so supportive,” but when you ask for real guidance, you’re on your own. The commission structure is another illusion. You don’t meaningfully earn commission for 8 months, but the turnover is so extreme that most people won’t even make it that long. On the entire sales team, only three people have been there longer than 8 months. That should tell you everything. Overall: This role is marketed as opportunity. In reality, it’s instability wrapped in corporate buzzwords. If you value integrity, safety, and being paid what you were led to expect, proceed with extreme caution

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North Response
17h
Thank you for your review. We appreciate you highlighting the strong peer support and resilience gained in this role. We take your feedback regarding leadership, training, and communication very seriously, as we are dedicated to a culture built on community, partnership, and accountability. We are committed to addressing these critical areas to ensure a supportive environment for our teams. We wish you the absolute best moving forward.

Explore other reviews about North

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Joining this company has been well beyond my expectations. The culture is incredibly supportive, for the talent team (Mollie) combined with the training, nothing has beenless than exceptional, and the benefits reflect a true investment in employees. It's easy to understand why the company was recognized as one of the best fintech companies to work for in 2023. From day one, I've felt welcomed, valued, and set up for success. I feel incredibly humbled and grateful to be part of such a talented and people-focused organization. If you get the chance.. dont hesitate

Cons

Wished I had started my career here years ago!

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North Response
2d
Thank you so much for taking the time to share your experience! Everyone on the team was absolutely thrilled to read this, and it is a true honor to have you working with us as a Partnership Director. We are glad our training and benefits made you feel supported from day one. We work hard to create an environment where everyone feels welcomed and supported from the start! This is what we call being Experience Focused. Your shout out to our training program also hits right at the heart of our core value of Intellectual Curiosity AND gave our Learning & Development team a reason to high five, so I am grateful for that! Thank you again for taking time out of your busy day to provide us with this feedback; We appreciate you!
5.0
May 6, 2026
Recommend
CEO approval
Business Outlook

Pros

I’ve worked at North for several years and have had the opportunity to grow both professionally and personally during my time here. One of the biggest positives is that the company promotes from within and gives people opportunities to advance if they consistently perform and take initiative. Leadership roles are attainable, and hard work does get recognized. The sales environment is fast-paced and performance driven, which can be a great fit for motivated individuals who enjoy challenges and growth. I’ve worked with a lot of genuinely supportive coworkers and leaders who are willing to help newer employees develop their skills. Like most sales organizations, there can be pressure tied to goals and metrics, and work-life balance may fluctuate depending on your role and workload. The pace is not for everyone, especially if you prefer a slower or more structured environment. Communication and processes can also evolve quickly, which sometimes creates growing pains. Overall, I would recommend the company to someone who is ambitious, coachable, and looking for long-term growth opportunities in sales or payments. Your experience here will largely depend on the effort you put in and your willingness to adapt in a high-performance environment.

Cons

My cons aren’t really cons. My entire review is a pro.

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North Response
17h
Thank you for sharing your experience with us! We love hearing how you’ve grown personally and professionally over the past five years. Promoting from within and recognizing hard work are core to our identity, and we’re thrilled you've experienced that supportive environment firsthand. Your dedication perfectly embodies our Learning is our journey philosophy. We appreciate your reminder to keep listening and caring, and we're committed to doing just that. Thank you for being a vital part of our team!
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