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North Italia

Part of The Cheesecake Factory

Engaged Employer

North Italia reviews

Owned by Cheesecake now - Server/Waiter North Italia Employee Review

3.0
Aug 8, 2021
Server/waiter
Recommend
CEO approval
Business Outlook

Pros

It’s a really trendy and always busy restaurant. The flexibility on your schedule is unmatched and they are great with approving time-off if requested within the time period given. The money is great and the hospitality culture really makes a difference for your guests.

Cons

Since FRC restaurants became owned by Cheesecake Factory, North Italia lost much of its family culture. Management has to prioritize sales over caring for their employees and it’s been a terrible transition for people who have worked with FRC for a long time. The culture is not the same and it has become a company that just cares about making money rather than creating a “we look out after each other” atmosphere.

Explore other reviews about North Italia

5.0
May 8, 2026
Server
Recommend
CEO approval
Business Outlook

Pros

Great restaurant job - high sales and handmade food. Great benefits starting at part time

Cons

Normal cons of a restaurant jobs - can be stressful!

4.0
Apr 3, 2026
Prep/line cook
Recommend
CEO approval
Business Outlook

Pros

First and biggest pro is the quality of the management. Management goes out of their way that this is a good place to work and respect boundaries about what people can and want to do. I've personally experienced a lot of effort from management to tailor my hours and positions in the kitchen to match my skills and ambitious. The food is high quality. Everything is scratch made with good ingredients. You get a lot of chances to learn technically challenging dishes, and you're ability to learn and do these recipes is rewarded. There's a lot of chances to move up. There's many positions in the BOH and many opportunities to move around. Very positive and fun work environment. Having good vibes and a positive attitude along with skill is very valuable here

Cons

Its corporate, and the usual trappings of corporate still apply. It shifts tend to be shorter. More like 6 hours then 8. And they will ask you to double semi-regularly. It can be very busy. Extremely busy holidays and weekends. You will always have something to do.

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