Mar 11, 2017
North Star Insurance Advisors Response
8yThank you for your candid review.
As you said, this has the potential to be a great opportunity for the right people.
We are not just looking for employees or insurance agents. We are looking for people who are serious about their success and want to partner with us to help each other grow professionally.
We are growing and that is not just a testament to our success. It is really a testament to all the agents and employees who are doing incredible things with us and making an incredible income!
That said, when companies grow, small issues in efficiency which may have been easy to overlook suddenly become larger issues that need to be addressed as they can significantly affect the bottom line for all of us.
We ask our employees and agent partners to act with integrity. That means when you say you will be here at a certain time, you follow through on your word.
We do not make a schedule for our insurance agent partners. They make their own schedule and they give it to us a week in advance. If something changes they need to let us know as soon as possible, because we are scheduling and paying for live inbound leads from television commercials to be delivered to their business.
If they are not there when they said they would be, we have to act quickly to avoid financial losses. Sometimes that means you will need to call back on the leads that have come in during your absence before receiving anymore live inbound leads from the commercial.
If this happens too often with one agent partner of ours, we will need to make some decide whether their business is a wise investment for us anymore. If we can count on them to be there when they say they will, the answer is probably no. 98% of our agent partners understand this and appreciate our wilingness to work with their custom schedules.
As for most of our customers being poor, that is true. Most of America is living pay check to pay check, though, so why are you surprised? Most people have to discriminate what they will buy and what they won't based on their budget. But that is why it is called "Sales."
Thank you again for your response and I would like to encourage advice to us in the future.
Respectful constructive criticism is always welcome!
We wish you the best in your future endeavors.
-North Star Insurance Advisors