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Northeastern University

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Very poor leadership and work culture within External Affairs team - Senior User Experience Designer Northeastern University Employee Review

1.0
Aug 8, 2018
Recommend
CEO approval
Business Outlook

Pros

- Ample paid time off - Some ok benefits, but medical/dental is pricey compared to other companies - Nice people at heart, just very bad at leading and managing teams

Cons

- Very low morale within the Marketing team specifically, due to extremely poor leadership - Poor leadership all-around; management styles are totally ineffective - Communication is almost non-existent, causing all sorts of problems - Very unorganized, with little planning or rationale behind decision making - Top-down culture, where non-management-level employees have zero say around issues that directly affect them - There is a major culture of fear when it comes to dealing with President Aoun, who is heavily involved in design projects and has a tremendously difficult personality - Projects never get completed, because upper management is constantly changing their minds and has no planning strategy - Micromanagement of creative, with a fear-based approval process for creative that leads to miscommunication and double or tripe the work - If President Aoun or Senior Leadership request an unreasonable and arbitrary deadline for something, you'll be asked to work late hours indefinitely until the project is completed (which based on the above points, could be never) - Located in an unappealing part of Boston

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5.0
Jul 6, 2026
Recommend
CEO approval
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Pros

Good healthcare and good city

Cons

Loving costs were too high

5.0
Jul 5, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Overall, I have had a very positive experience in this job. The work itself is well organized, meaningful, and provides many opportunities for me to learn, grow, and improve my professional skills. I truly appreciate the supportive and friendly work environment. My colleagues are kind, patient, and always willing to help when I have questions or face challenges. The communication within the team is smooth, and everyone works together with a strong sense of responsibility and cooperation. This job has helped me become more confident, responsible, and efficient in my daily work. I also feel grateful for the guidance and support I have received from my coworkers and supervisors. I enjoy being part of this team and appreciate the positive atmosphere, strong teamwork, and valuable learning opportunities. Overall, I believe this is a great workplace with excellent colleagues, and I am thankful for this experience.

Cons

Nothing, very good work experience

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