Pros
I honestly cannot think of any beyond gainful employment.
Cons
Cost seems to be the only factor in most upper management decisions. There is a push to move as many positions as posible to India. The majority of people in IT do not understand English very well, which makes it incredibly difficult to do complex, intricate IT work. The company is run very similarly to a kindergarten or preschool in regards to its training courses and messaging to employees, who are grown adults. The company does not pay high enough salaries to attract or retain quality employees. In IT 70% of the staff is contractors. Most contractors are not based in the US and are new to the company. It typically takes 3 - 5 calls to the Help Desk to resolve any kind of technical issue. The bank outsources a lot. The companies that the bank outsources to do not have the capabilities to meet the bank's needs. The bank likes to implement as much burdensome process as possible vs. simplifying and removing administrative overhead. The amount of time I spend doing real, value-add work during any given day is probably under 30%.