Pros
Overall, it’s a very strong institution; great products and services. They are well established throughout the US and overseas. The office has been there for over ten years now and they have built up a pretty good book of business. Clients are absolutely amazing and the benefits are good too ( great pay, 3 to 4 weeks paid vacation, sick leave, personal time off, paid holidays, 401K w/matching contributions, tuition reimbursement (graduate & undergraduate), expense reimbursement, and great informative employee and client events.
Cons
Organization is currently going through some major organizational and leadership changes. There is a lack of training on various corporate software systems and job functions. So if you are not very tech savvy and not a “go-getter” who is willing to figure things out for themselves, things will be a challenge for you. The organization can be very political at times and a strong hierarchy within the office does exist. If you have a strong backbone and are willing to put up with a lot of annoyances (favoritism, office gossip, lack of training, lack of leadership, lack of communication, hierarchy, support staff not utilizing time effectively due to hours of internet surfing, associates carrying on long non-work conversations when their assistance is needed, then this office is not the place for you.