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Northpoint Recovery

Engaged Employer

Horrible Toxic Management - Anonymous Northpoint Recovery Employee Review

1.0
Mar 22, 2024
Recommend
CEO approval
Business Outlook

Pros

The ONLY redeeming quality at Northpoint is that the lower level staff you work with every day actually care about each other and the work is fulfilling. The new CEO, Krista, is super nice as well. Hopefully they don’t run her off like they did the last 3…

Cons

The new HR lady is a nightmare so beware. They have a super high turnover rate, staff are constantly praised and told they are doing great and that they are supported just to be talked down about by managers to other staff behind your back. The pay they advertise on job postings is NOT real. You will be bullied by management if you take sick time or PTO. Management truly does not care about their staff… they see you as a pawn and will absolutely get rid of you the moment it is convenient.. They also give free sweatshirts to patients and staff who leave 5 star reviews so take those with a grain of salt

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Northpoint Recovery Response
2y
Thank you for bringing your concerns to our attention. Your feedback is invaluable to us as we always strive to provide a better workplace for all our employees. We understand how challenging it can be to work in an environment that provides 24 x 7 service, but rest assured that employee well-being is one of our top priorities, and we have been working hard to introduce new initiatives with employee satisfaction in mind. It is not always perfect but we try hard at it, and we are committed. We are disappointed to learn that your employee experience was negative; please know we value all our employees and don't condone the behaviors noted. Thank you again for the feedback, and we wish you the best on your next adventure!

Explore other reviews about Northpoint Recovery

5.0
Jul 6, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

People here really care. Leadership is supportive and flexible.

Cons

Not enough parking spaces, and the mountains are only visible from West-facing windows!

5.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

I've worked in behavioral healthcare for a long time, and Northpoint is one of the few organizations where the mission truly matches what happens day to day. Leadership is accessible, supportive, and genuinely cares about both patients and employees. My direct leadership has been outstanding—providing trust, autonomy, support, and clear direction when needed. The people are what make this place special. I work with an incredible team that is passionate, hardworking, and willing to jump in and help each other succeed. There is a strong culture of collaboration, and despite working in a high-pressure industry, we find ways to have fun, celebrate wins, and support one another through challenges. Northpoint is also a place where you can make a real impact. Ideas are welcomed, innovation is encouraged, and if you're willing to work hard, your efforts are noticed. The mission-driven environment, strong relationships, and opportunity to help people change their lives make this a very rewarding place to work.

Cons

Like any growing healthcare organization, there are times when priorities shift quickly and processes evolve as the company continues to expand. This can require employees to be adaptable and comfortable navigating change. Behavioral healthcare is also a demanding field, and there are periods where the pace is fast and expectations are high. For the right person, that creates opportunities for growth and impact, but it can be challenging for those who prefer a more predictable environment. Overall, the positives far outweigh the challenges, and most of the "cons" are simply part of working in a fast-growing organization that is committed to improving and serving more people.

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