Great benefits and culture, but felt disconnected from system - Practice admin manager Northwell Health Employee Review

5.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits and culture. Enjoyed working for Michael dowling

Cons

Did not feel connected to the entire system not being on LI

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Northwell Health Response
3w
Thank you for your great feedback. At Northwell, we want our leaders to make a meaningful difference for our patients, as well as our team members, who are our greatest asset in redefining health care for the people in our communities. We appreciate your dedication to helping us on this journey, and we will share your comments internally.

Explore other reviews about Northwell Health

5.0
May 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to always grow and progress if your changing fields and willing to learn at a fast pace

Cons

Insurance benefits are extremely expensive

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Northwell Health Response
2mo
Thank you for your review as a Senior Patient Account Represenative! At Northwell, we are continuously partnering with our leaders and employees to make sure our mission, vision, and values are upheld across our hospitals and facilities. We take pride in offering a transparent and seamless application process that enables for career movement, a career framework with jobs structured into clear career paths, and a GROW model that enables managers and team members to discuss career aspirations. We will share your comments internally.
1.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

The benefits are decent It's a large organization, so there may be many opportunities

Cons

They put on a facade by applying for all the awards in the world. They tout being an amazing workplace with an exceptional culture, but the individual team members don't Truly feel that. Team members are always wearing multiple hats and doing the work of 3-5 people. HR promotes GROW conversations, but department leadership puts you down when you advocate for yourself and work toward promotions Goalposts are always moving. They'll promise you promotions, salary increases, etc., give you false hope, and then pull the rug under you and make you feel completely dissatisfied and like a horrible person for wanting more. They ask you to give them high ratings on the annual employer Perceptyx survey. If you don't, you suffer the consequences. They'll put together an action plan that leads to work falling on your lap to improve things rather than having leadership take accountability and implement positive change. In fact, rather than trying to implement positive change, they will give you dozens of reasons why we should accept the status quo and why there's nothing wrong with how they're operating. They are always in a budget deficit. You'll never get help. They are afraid to go against the grain and be innovative. They always ask what the other health systems are doing, but won't do more Unless you're a physician or nurse, you are not treated well at Northwell

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