Fair - Patient Access Specialist Northwell Health Employee Review

4.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

yearly raise, medical benefits, pto, remote work, teamwork

Cons

When we moved from Optum, we lost our pto from 7 hours per pay week to 4

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Northwell Health Response
1w
Thank you for taking the time to provide your feedback as a Patient Access Specialist. Your comments are important to us, which is why we will share them internally. At Northwell, we’re always looking for ways to provide a good work/life balance and to stay competitive as we offer a wide range of benefits that support our team members, including retirement contributions, family planning programs, discounted gym memberships and more. We recommend you speak with your HR representative to discuss your feedback in greater detail.

Explore other reviews about Northwell Health

5.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

i loved the job, super friendly and easy job.

Cons

hated sitting all day at a desk.

1.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

The benefits are decent It's a large organization, so there may be many opportunities

Cons

They put on a facade by applying for all the awards in the world. They tout being an amazing workplace with an exceptional culture, but the individual team members don't Truly feel that. Team members are always wearing multiple hats and doing the work of 3-5 people. HR promotes GROW conversations, but department leadership puts you down when you advocate for yourself and work toward promotions Goalposts are always moving. They'll promise you promotions, salary increases, etc., give you false hope, and then pull the rug under you and make you feel completely dissatisfied and like a horrible person for wanting more. They ask you to give them high ratings on the annual employer Perceptyx survey. If you don't, you suffer the consequences. They'll put together an action plan that leads to work falling on your lap to improve things rather than having leadership take accountability and implement positive change. In fact, rather than trying to implement positive change, they will give you dozens of reasons why we should accept the status quo and why there's nothing wrong with how they're operating. They are always in a budget deficit. You'll never get help. They are afraid to go against the grain and be innovative. They always ask what the other health systems are doing, but won't do more Unless you're a physician or nurse, you are not treated well at Northwell

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