Northwell Health: A Toxic Workplace Defined by Micromanagement, Broken Promises, and Disregard for Employees - IT Analyst Northwell Health Employee Review

1.0
Mar 7, 2025
Recommend
CEO approval
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Pros

The downsides of working here far outweigh any potential benefits. There are virtually no true "perks" to working in healthcare, aside from the insurance—which isn’t even that great. Employees are essentially required to see doctors within the organization unless they’re willing to pay costly out-of-network fees. This practice feels like a conflict of interest and should be illegal, as it means employees’ personal health information is stored in the organization’s EMR, potentially accessible by other staff members.

Cons

Leadership operates with an overwhelming level of micromanagement, treating experienced professionals as if they are entry-level employees incapable of making basic decisions. Even something as simple as how we dress is dictated to us, as if years in the workforce haven’t already taught us how to present ourselves professionally. This lack of trust and autonomy has created an environment where employees feel undervalued and disrespected. Management’s approach to leadership is riddled with contradictions and inefficiencies. They insist they want feedback, yet when concerns are raised, they are met with vague reassurances and zero follow-through. Instead of taking real steps to improve workplace conditions, they offer superficial gestures—snacks and company swag—instead of the fair wages, promotions, and recognition that hardworking employees actually deserve and actually care about. The nonstop back-and-forth on remote work has been chaotic. What started as a fully remote role was suddenly shifted to hybrid, then back to remote, only for management to unexpectedly require an in-office return with no consideration for employees' personal obligations. Parents who depend on consistency to plan for childcare and family responsibilities have been left struggling to adapt. This constant instability is not only frustrating but also a blatant disregard for work-life balance. For a healthcare organization to show such little concern for its employees' well-being is both ironic and hypocritical.

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Northwell Health Response
1y
Thank you for your feedback. One of our top priorities at Northwell is the wellbeing of our team members, ensuring that they have the best career experience possible and feel empowered to develop and grow within our organization. We strive to offer a culture that upholds our values and mission, while also supporting the wants and needs of our patients and team members. This includes leveraging the latest technology and equipment, and planning for our future workforce so we can meet the healthcare needs of our communities today and in the future. Your comments are important to us, which is why we will share them internally. We encourage you to address your specific concerns with your direct manager and/or HR representative.

Explore other reviews about Northwell Health

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

great place to work great culture

Cons

no cons great place to work great culture

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Northwell Health Response
2w
Thank you for your review as a Program Manager. At Northwell, our leaders are helping us on our quest to redefine healthcare, and without their leadership, we wouldn’t be named Forbes America's Dream Employer. We strive to offer a culture that upholds our values and mission, while also supporting the wants and needs of our patients and team members. Your comments are important to us, which is why we will share them internally.
1.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

The benefits are decent It's a large organization, so there may be many opportunities

Cons

They put on a facade by applying for all the awards in the world. They tout being an amazing workplace with an exceptional culture, but the individual team members don't Truly feel that. Team members are always wearing multiple hats and doing the work of 3-5 people. HR promotes GROW conversations, but department leadership puts you down when you advocate for yourself and work toward promotions Goalposts are always moving. They'll promise you promotions, salary increases, etc., give you false hope, and then pull the rug under you and make you feel completely dissatisfied and like a horrible person for wanting more. They ask you to give them high ratings on the annual employer Perceptyx survey. If you don't, you suffer the consequences. They'll put together an action plan that leads to work falling on your lap to improve things rather than having leadership take accountability and implement positive change. In fact, rather than trying to implement positive change, they will give you dozens of reasons why we should accept the status quo and why there's nothing wrong with how they're operating. They are always in a budget deficit. You'll never get help. They are afraid to go against the grain and be innovative. They always ask what the other health systems are doing, but won't do more Unless you're a physician or nurse, you are not treated well at Northwell

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