4.0
Apr 7, 2026
Current employee
Pasadena, CA
Recommend
CEO approval
Business Outlook
Pros
Training provided and reasonable ramp-up into self-sufficiency
Cons
Feels like management can tend to be out of sorts sometimes
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Users say... "benefits are good" "Good pay very often yes" "The people are nice and helpful." "Great work life balance" "Work from home Great Co workers"
Users say... "Management is poor and usually provides negative rather than positive reinforcement to employees." "This place also has a thriving cancerous culture of departmental bullying, upper management is aware and blissfully willing to ignore the issue as long as it doesn't directly affect them." "the medical customer service call center supervisors are horrible." "Since I have left, I have heard of many quality employees who have been 'let go' for one reason or another, some were just personality clashes with their manager, which is completely uncalled for, IMO." "Complex work but managers expect new hires to have lots of questions and there is extensive training provided."