Pros
Northwest Administrators (NWA) has gone through many changes in the last year. I have been privilege to be part of that change. The management staff is going through monthly skill development training. The departments are enhancing their training staff and creating professional material. Communication between departments is getting better and there is a willingness to develop and increase the communication quality. I am very excited about the future of this company and the opportunities I have benefited from in my time and position at NWA. I see fabulous things on the horizon and I am motivated to give my best to creating an energized work environment.
Cons
Effective and consistent communication between each location is lacking at NWA. I am not sure this would not be the same for any company between their locations, but it is a problem that can be resolved with management support. NWA needs to work on communication and do more to get each location together to work on corporate issues. NWA did do a great step in this direction with a Team Building session this summer and invited all management from their four remote locations to Seattle for a day of training and a Scavenger Hunt. This was received well by all who attended. I would like to see more of the same in the future to promote quality communication and consistency in all locations.