Union representation, good benefits, meaningful work, somewhat unclear policies and procedures - Claims Processor Northwest Administrators Employee Review

Users say... "benefits are good" "Pay was decent." "the people are great and easy to work with" "The work life balance is good, and throw out any review that attempts to assert otherwise." "Great pay for less than standard work, employee motto, 'Just work enough to not get fired', pension and healthcare is amazing, and not a minute of overtime if you don't want it." 

Users say... "Management is poor and usually provides negative rather than positive reinforcement to employees." "This place also has a thriving cancerous culture of departmental bullying, upper management is aware and blissfully willing to ignore the issue as long as it doesn't directly affect them." "the medical customer service call center supervisors are horrible." "Since I have left, I have heard of many quality employees who have been 'let go' for one reason or another, some were just personality clashes with their manager, which is completely uncalled for, IMO." "Inconsistent training, high turnover rate"