One of the worst experiences and jobs of my life - Financial Representative Northwestern Mutual Employee Review

1.0
Feb 6, 2019
Recommend
CEO approval
Business Outlook

Pros

You set your own schedule. (for the most part) You will learn to talk to anyone on the phone because you will be doing a lot of cold calling.

Cons

Northwestern Mutual's basic business model is to bring in as many young and ignorant recuits as they can by touting "unlimited income potential" and then disposing of said recruits when they fail to meet sales goals, but keep their list of contacts. What northwestern does is churn new reps over and over so that the senior advisors have a steady stream of new leads because when each new rep quits they keep your list of contacts which is probably going to consist of your friends and family. For you to be successful at northwestern mutual they expect you to set 5 meetings a day, get 5 new contacts a day, and keep 3 meetings per day. In order to keep 3 meetings per day you need to have 5-6 meetings scheduled per day in advanced because roughly half of all meetings you schedule will cancel or reschedule. The only way you can possibly meet these unreasonable expectations is to cold call hundreds of people a week. This is where the misery and unreasonable expectations of northwestern become a reality. What you must do is call hundreds of people you have never met before and try to convince them over the telephone that they should meet you to talk about their finances. Let me tell you. NO ONE wants to meet a random person who just called them to talk about money. NO ONE. Also to call so many people you must call people on the do not call list which is illegal. At northwestern the compliance guy will tell you not to do this, but everyone knows if you don't it's impossible to make it. A further con is that northwestern purports to be a financial planning company. In reality, they are an insurance company. To the public and new recruits, they make it seem as though your job is to take a fact finder on clients and come up with a financial plan for that client. All the financial plans at northwestern do is highlight the client's needs for more and more insurance. All the advisors who are there and make money do so by selling insurance. Very few if any make money by managing investments. It's an insurance business and the advisors are incentivized only to sell insurance. It's a repulsive place to work. Also, they don't pay you anything.

Explore other reviews about Northwestern Mutual

5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Work Life Balance, Benefits, Diversity in NY office

Cons

Long term strategy, priority, unclear.

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

This internship has allowed me to get real world experience from the very beginning. I've learned how to use LinkedIn Recruiter, make scheduling and screening phone calls, and gotten to shadow the Director of Recruitment during interviews. Compared to other internships that I applied for, Northwestern Mutual has allowed me to have far more exposure to what a real career in recruiting could look like. The office has a great energy and culture, and I am able to participate in fun team events, like going to the Cardinals baseball game. As for career growth, I really admire the emphasis that Northwestern Mutual places on growth and development. Through my time spent around this company, I've been personally and professionally challenged to grow. I've been given books to read, attended leadership meetings, and been given the opportunity to dive deep into my strengths. The management here has encouraged me to explore and shadow different roles to help me make an informed decision about what kind of careers I want to pursue after graduation. Overall, I can't recommend this company enough! They are truly focused on serving their clients well, and developing employees to reach their full potential.

Cons

None, I've had a great experience! This is an environment of growth, so it can require moments of being challenged and stretched to do things outside your comfort zone. I could see some people being uncomfortable with growth, so it's not the environment for everyone! But if you are willing to lean in, it will make such an impact on your life.

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