4.0
Oct 23, 2014
Former employee, more than 1 year
Santa Clara, CA
Recommend
CEO approval
Business Outlook
Pros
Excellent pay, good recognition of performance, and a "hat rack" position. The perks that I received for accomplishing very difficult tasks included items like additional paid weeks off and vacations for my entire family.
Cons
60 to 70 hours per week on average salary exempt. Some of the daily expectations were excessive (i.e. required to handle all first line applications solutions without any prior experience or training, manage all product testing methodologies for escalated issues worldwide, perform initial debugging of software issues world wide, and maintain all local account hardware in a field service capacity). This was why the hours per week were so high.