Novant is fantastic. Stay away from ambulatory RCS. - RCS Associate Novant Health Employee Review

3.0
Sep 16, 2025
Recommend
CEO approval
Business Outlook

Pros

Novant is a great place as far as benefits and the fact that they care about their team members.

Cons

It really sad that the RCS dept doesn't follow suit with caring for its team members. To much stress, they want team members to work specific claims that don't have a chance of making productivity requirements. Get write-ups for every little thing. Expectations set to high to achieve. Can't work claims the way they should be because trying to meet productivity and then get punished for that because you are rushing. To many changes. Insurances have changes, that's expected. But, the changes leadership throws at the teams are overwhelming and crazy hard to keep up with. Then you get written up for not doing something correctly when it's been changed every other month.

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Novant Health Response
9mo
Thank you for providing your feedback and for your many years of dedicated service at Novant Health. We are pleased to know you value the benefits and our culture of caring for team members. We also appreciate you sharing your concerns, as we recognize how important it is for every team member to feel supported and positioned for success. Your input is valuable in helping us identify opportunities for improvement, and we are grateful for your continued commitment.

Explore other reviews about Novant Health

5.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Of all the companies I have worked for Novant has been the best experience. I moved back into leadership after years of having stepped back from leadership due to burnout and frustration. Novant invests more than any company I have seen in both frontline and leader development, with cohesive messaging about priorities. I truly enjoy the teams I work with.

Cons

IT was moved to overseas a few years back. They back-pedaled on this and moved some aspects back to domestic coverage, but overall, I can't see where this improves operational efficiency despite surface level savings.

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Novant Health Response
2d
Thank you for sharing your experience and for your leadership over the past several years. We’re especially grateful to hear that returning to leadership at Novant Health has been such a positive experience. Knowing that our investment in developing both team members and leaders with an emphasis on cultivating a great culture, may have made an impact or may have helped you rediscover some of that joy of leading is incredibly meaningful. We also appreciate your thoughtful feedback regarding operational efficiency and your recognition of programs like Career Connections. Helping team members find the right opportunities to grow and thrive remains a priority, and insights from leaders like you help shape our ongoing efforts. Thank you for all you do to support your team and the patients and communities we serve.
5.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

I had a great experience as a Research Assistant at Novant Health. The team was welcoming, collaborative, and supportive of learning. I gained valuable experience in clinical research, data collection, patient interactions, and working alongside healthcare professionals. The environment encouraged professional growth, and I appreciated the opportunity to contribute to meaningful research while developing skills that will benefit my future career in healthcare.

Cons

Depending on the project, the workload could fluctuate, and some tasks were repetitive, such as data entry and documentation. However, these responsibilities are a normal part of research and helped reinforce attention to detail.

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Novant Health Response
2d
Thank you for sharing your experience. We’re so glad to hear your internship gave you the opportunity to learn, grow, and contribute to meaningful research. It’s great to know your team created a supportive environment where you could build new skills and gain hands-on experience alongside healthcare professionals. We also appreciate your thoughtful suggestions around mentorship and professional development. Helping students and early-career professionals build confidence and explore future career opportunities is important to us. Thank you for being part of the Novant Health team, and we wish you all the best in your healthcare journey.
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