Not the absolute best job but not the worst either - MSW Case Manager Novant Health Employee Review

3.0
Mar 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule (can come in between 7:30-8:30) Overtime time and half pay Only work every 7 weekends Only work a few holidays, not all

Cons

Management always tells you to reach out if you need help but most of the time they are too busy to help you. The job can be highly stressful some days and case managers have to juggle a million different things at once. Some doctors can be rude

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Novant Health Response
3mo
Thank you for sharing your experience. We’re glad to hear that schedule flexibility and overtime options have been positive aspects of your role. We also appreciate your feedback about workload and support — insights like yours help inform how we continue strengthening leadership support and training. If you’re experiencing challenges, we encourage you to connect with your manager so they can better understand your concerns and explore ways to support you. Thank you for the important work you do for our patients and teams.

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5.0
Jul 2, 2026
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CEO approval
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Pros

Of all the companies I have worked for Novant has been the best experience. I moved back into leadership after years of having stepped back from leadership due to burnout and frustration. Novant invests more than any company I have seen in both frontline and leader development, with cohesive messaging about priorities. I truly enjoy the teams I work with.

Cons

IT was moved to overseas a few years back. They back-pedaled on this and moved some aspects back to domestic coverage, but overall, I can't see where this improves operational efficiency despite surface level savings.

5.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

I had a great experience as a Research Assistant at Novant Health. The team was welcoming, collaborative, and supportive of learning. I gained valuable experience in clinical research, data collection, patient interactions, and working alongside healthcare professionals. The environment encouraged professional growth, and I appreciated the opportunity to contribute to meaningful research while developing skills that will benefit my future career in healthcare.

Cons

Depending on the project, the workload could fluctuate, and some tasks were repetitive, such as data entry and documentation. However, these responsibilities are a normal part of research and helped reinforce attention to detail.

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