Supportive training and team, but challenging patient interactions - Customer Service Representative Novant Health Employee Review

Great work environment and plenty of room for growth

Salary increase could be more

I had a great experience as a Research Assistant at Novant Health. The team was welcoming, collaborative, and supportive of learning. I gained valuable experience in clinical research, data collection, patient interactions, and working alongside healthcare professionals. The environment encouraged professional growth, and I appreciated the opportunity to contribute to meaningful research while developing skills that will benefit my future career in healthcare.

Depending on the project, the workload could fluctuate, and some tasks were repetitive, such as data entry and documentation. However, these responsibilities are a normal part of research and helped reinforce attention to detail.